Retail Development Specialist

Founded in 1953 in Gothenburg, Sweden, the Kappahl Group is a leading fashion chain in the Nordics, with around 370 Kappahl and Newbie stores, and Shop Online in Sweden, Norway, Finland, Denmark, Poland and the UK.

The Kappahl team consists of some 4,000 colleagues at 400 workplaces in 10 countries, all with different backgrounds, ages, skills and styles. Our common motivation is to offer fashion fit for life to a wide variety of people and lifestyles. A Responsible Fashion that that feels right, for the bearer and for the world we live in. Today, 70% of the products are labelled as more sustainable. Kappahl’s goal is for 100% to be made of more sustainable materials by 2025.
More information at www.kappahl.com.


Do you want to be part of taking our Retail stores and OMNI customer experience to the next level and into the future? Retail Development Specialist is a strategic role with a tight cross functional co-operation with both IT- colleagues and colleagues in store. An opportunity to be part of transforming our retail stores and the customer experience to meet the customers´ need of today and in the future. Apply today!

Kappahl exist to celebrate diversity in everyday life. We want to broaden the definition of diversity to include many different ways of living life – empowering people to stay true to themselves at any given time, our customers as well as our employees.

We offer you Welcome to workdays filled with development, creativity, and fantastic colleagues! We are now recruiting a strategic role as Retail Development Specialist. We offer an exciting role in the fast-evolving retail sector, within Kappahl group function Sales department. Here you will be an important part of transforming our retail stores and developing the customer experience to the next level.

As a Retail Development Specialist your main area of responsibility is to continuously develop and improve Kappahl´s destinations and omni customer experience through insights, innovation, data evaluation, an agile mindset and a tight co-operation with our stores. You identify business potentials and work proactively to identify and recommend strategic and tactical actions that promote positive development within Retail. Your goal is to contribute to increased sales, operational efficiency in stores, strengthened destinations and brands, strengthened customer experience and satisfaction in Kappahl Group´s store network. You initiate and develop the work in close cooperation with store operations and hand over to them when stability is achieved.

Your profile You keep up with the changes and trends of the outside world and are good at interpreting and transferring what you see to improvements in customer experience and retail. You have relevant education, or you have acquired equivalent skills from your work experience. Your experience from store operations in retail entails a capacity to easily adapt a customer centric mindset through project leading. You are fluent in both English and Swedish.

You are an action-, business- and system oriented individual, with communicative skills and are stimulated by working and collaborating at a high pace in a large organization. At the same time, you have an unpretentious attitude and are good at organizing and structuring you own work based on current conditions, business goals and schedules.
Experience in retail is great, really, at the same time we believe that if you love what you do, passion and competence will come along the way. You recognize yourself in our values – Inclusive, Courageous and Joyful!

Are you interested? If the description above matches you, we would like you to get in touch! The position is a permanent employment with placement at our head office in Mölndal. Kappahl wants to be A Place To Belong therefore we work with a hybrid working environment. Which means you can work remotely when it is more suitable for your work schedule. We apply continuous selection in this recruitment process, which means that we might close the process before the set ending date. If this position is of interest – please do not wait to send us your application! We look forward to your application by 29th of April.

Kappahl celebrate diversity and strive to eliminate all forms of discrimination. We are committed to creating an inclusive environment for all employees and candidates.

Contacts If you have any questions regarding the position, you are most welcome to contact Viktoria Arndt, Destination & Development Manager, Viktoria.arndt@kappahl.com.