Reverse Supply Chain Fulfilment Specialist

At Axis Communications we are passionate about delivering solutions for a smarter and safer world! We are always supporting our Customers through the product life cycle and we take Customer Service seriously. One important part of our Customer service is to have a high functioning Reverse Supply Chain. We are now looking for a new Fulfilment Specialist to the Reverse Logistics and Supply team at our headquarters in Lund to ensure world class operation of the Reverse Supply Chain

Who is your future team?
You will be part of a team of about 15 RMA Supply and Reverse logistics professionals. The purpose of the team is to manage customer returns to RMA (Return Material Authorization) partners for repair as well as Returns to vendors. We work close together within the team and cross functionally in the whole Axis supply chain, delivering and optimizing product availability at the right time and place. Our overall goal is to ensure quick and top quality service for our customers!

What you do as an Reverse Supply Chain Fulfilment Specialist
In this position you will play a vital role in delivering on Axis' service offerings to customers. Together with your colleagues, you will be responsible for ensuring outstanding set-up and execution of the reverse supply chain in a rather complex environment. You will have the over all responsibility securing and follow up the service of our RMA partners in a certain region. To manage this you will need to work close with the RMA partners to follow up cases and partner performance and find route courses for development together with the partners as well as internal stakeholders for securing world class operation.

* Responsible for RMA partners
* Partner performance follow up
* You will have a broad network and work closely with both internal and external interfaces.
* Interface to Axis Technical Service when it comes to RMA cases
* Develop and drive improvement activities related to processes and way of working to optimize performance.

Who are you?
To be successful in the role we believe you need to be an analytical person with a positive mindset and find it exciting to work in an ever-changing and innovative environment. You are stimulated by challenges and are passionate about problem solving and know that everything gets easier with a smile. We believe you are a true team player, but you also thrive working independently, plan and manage your own activities. You are good at building relationships at different levels and have the ability to influence key stakeholders.

We´d love to hear that you have:

* A university degree in relevant field
* Minimum 3 year experience working with Supply Chain Management in a global environment.
* Proven ability to work effectively in a team environment and build strong relationship with the management team and colleagues.
* Comfortable presenting data, good at negotiating and reaching agreement with different stakeholders.
* Fluent in English, both written and verbally.
* Experience working with reverse logistics
* Experience working in an ERP system, business intelligence tools and good knowledge in Excel


What Axis have to offer
Axis is a fast growing and exciting company, already the world leader in our main field - network video. You will work in an international organization with an open minded and innovative culture where people are enthusiastic and taking pride in what we do.

Working with us gives you an excellent opportunity to develop in an organization that values creativity, empowers people to take responsibility and promotes professional and individual growth. This is a great opportunity to use and develop your management skills as part of an exciting and successful organization. We are growing rapidly which means that new challenges and opportunities to grow both personally and professionally occur every day. Welcome to contribute to our continued success story!

Ready to Act?
Welcome to send your application! (CV and personal letter).
In case of questions, please reach out to recruiting manager Stefan Grönvall +46 (0)761 38 5590
This is a permanent full-time position based at our Head Quarter in Lund, Sweden