RIsk Operations Lead

MAJORITY is a groundbreaking all-in-one digital financial service app that includes an FDIC-insured account, Visa® Prepaid card, money remittance, and international calling. We are built for migrants, by migrants.

Global migration is a 21st-century reality. Whether people are following their dreams, love or new experiences, more and more of us are leaning towards new environments. Our purpose at MAJORITY is to empower the amazing, the brave, and the talented and help them achieve all of their ambitions.

We believe that everyone deserves the same opportunity to succeed. Our mission is to provide migrants the tools to thrive in their new country.

Our team mirrors our global audience: we are a diverse team of people from over 40 different countries that get together everyday – and we’d love for you to join us. Are you the right person to join our diverse team of ambitious migrants?

The role

MAJORITY is looking for a Risk Operations Lead, to lead the risk team in Houston, TX.

Key Responsibilities 


Monitor existing transactions performance for loss/risk exposure.



Provide analysis and reporting. 



Review and monitor current claim and collection results for trends while focusing on reducing the claim rate.



Proactively identify fraud and AML by utilizing the internal security monitoring system to effectively analyze transaction activity.



Manage and escalate alerts when required.



Provide quality customer service and subject matter expertise to all internal departments, third party partners and the sales organization.



Investigate cases as needed.



Drive results with a proven ability to achieve both team and individual goals consistently.



Qualifications:


Successful track record of leading teams to finishing line



Bachelor’s degree in relevant fields. Master’s degree is a plus.



At least 4 years of experience in similar roles.



Proven track record in risk management within the financial transaction industry.



A team player with ability to create strong relationships with the different teams in the organisation. 



Advanced computer skills on MS Office, accounting software and databases.



A plus if bilingual in both English and Spanish



Need to be qualified to work in the US.



Personal Skills


Ability to adapt to fast changing environments.



Details oriented, passionate about quality, with extremely high standards for delivery.



Hardworking, ambitious individual, who thrives in fast paced, rapidly changing environments with tight deadlines.



Independent and service minded.



We are MAJORITY. We are international, ambitious, kind, and inclusive. We believe in equal opportunity and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.