RMA Supply Engineer

At Axis Communications we are passionate about delivering solutions for a smarter and safer world! We are always supporting our Customers through the product life cycle and we take Customer Service seriously. One impor Job Description

At Axis Communications we are passionate about delivering solutions for a smarter and safer world! We are always supporting our Customers through the product life cycle and we take Customer Service seriously. One important part of our Customer service is to have a high functioning Reverse Supply Chain. We are now looking for a new RMA Supply Engineer to the Reverse Logistics and Supply team at our headquarters in Lund to ensure world class operation of the Reverse Supply Chain

Who is your future team?
You will be part of a team of about 12 RMA Supply and Reverse logistics professionals. The purpose of the team is to manage customer returns to RMA (Return Material Authorization) partners for repair as well as Returns to vendors. The team is a part of Reverse Supply Chain organization in Operations.

What you'll do here as an RMA Supply Engineer
In this position you will play a vital role in delivering on Axis' service offerings to customers. Together with your colleagues, you will be responsible for ensuring outstanding set-up and execution of the reverse supply chain in a rather complex environment. The work requires close interaction with multiple specialists internally in Axis and with external stakeholders.

Main tasks as RMA Supply Engineer:

* Plan and execute stock replenishment and inventory control at RMA Partner globally
* Monitor and follow-up RMA site performance (Key Performance Indicators)
* Support RMA partners on a day-to-day basis. Resolve upcoming issues.
* Develop related processes and way of working to optimize performance.
* Train and support key stakeholders worldwide

Who are we looking for?
We are looking for an organized, reliable person who can see the bigger picture without neglecting the details. We believe you are a true team player, service minded and willing to walk the extra mile to drive operational excellence. You are good at building relationships at different levels and have the ability to influence key stakeholders

We´d love to hear that you have:

* A university degree in relevant field
* 5 years' experience working with Supply Chain Management or Customer Service in a global environment.
* Proven ability to work effectively in a team environment and build strong relationship with the management team and colleagues.
* Excellent communication skills in Swedish and English. Enjoy interacting and collaborating with different people and cultures.
* Demonstrated ability to understand and navigate ERPs and other business intelligence tools.
* Track record of delivering according to high standards. Pragmatic approach in addressing unforeseen situations.

The position requires international travels (up to 20 days per year)

What Axis can do for you?
In Axis you will work in an international organization with enthusiastic people in an open minded and vibrant company culture. This is a great opportunity to use and develop your skills as part of an exciting and successful organization that is already the world leader in network video. We are growing rapidly which means that new challenges and opportunities to grow both personally and professionally occur every day! Welcome to join us!

Ready to Act
Send us your application today! If you have any questions get in touch with recruiting manager Per Castensson, +46 46 705 163571tant part of our Customer service is to have a high functioning Reverse Supply Chain. We are now looking for a new RMA Supply Engineer to the Reverse Logistics and Supply team at our headquarters in Lund to ensure world class operation of the Reverse Supply Chain