Route Administrator

Who we are

Over the course of the past six years, we’ve grown into a business of over 2000+ Instaboxers united by a single purpose; providing an uncomplicated shipping service - all in order to make everyday life easier. We want to change the industry and not only be a part of the future, but to drive development towards it. It should be easy to shop online, and therefore we offer millions of customers across Europe a hassle-free and fossil-free shipping experience.

We’re fast, both in terms of parcel delivery and when it comes to growing our business. So far our journey has taken us from Sweden to the rest of Scandinavia and parts of continental Europe, but we have no plans on stopping anytime soon. As we continue to expand, the complexity of Instabox grows in parallel. With that in mind, we’re now looking for a Route Administrator to help us on our journey ahead!

What you will be doing

As a Route Administrator at Instabox you will be a part of our growing central operations team, and join a team of currently two other colleagues. Your work will have a tangible and direct impact on the way we operate. You will be responsible for administering many different functions in our systems, in order for our routes and to be correct and functioning.

Specifically, your tasks will include but not be limited to:

- Own all steps related to route administration, ensuring that everything is done correctly and that all parts of our systems function properly

- Continuously manage different kinds of changes and updates on existing routes, to ensure our systems are reflecting all changes in our operations

- Report any technical issues you encounter, and collaborate with our Tech department in identifying improvements in our systems

- Take ownership of the administration process related to route creation and changes, setting up new stops and locations (Merchants, Lockers, and other) to be aligned with our planned route network

- Collaborate with our Integrations team, in making sure both new and existing partners are properly tested and functioning in order to go live with them

- Run validations and quality checks on our routes and locations, to ensure our routes are correct in both technical and functional aspect

- Support other teams and functions in ensuring that our system administration is done correctly and efficiently, while identifying areas of improvement



About you

We believe that you can create structured and clean processes, ensuring a high level of quality with minimal room for errors. You should have a high sense of detail, as well as an overall good understanding about how different systems communicate with others, in order to reach a desired result. As our ways-of-working may change constantly, you are able to adjust to it and still ensure that all tasks are completed in time.

Requirements:

- A University degree in Engineering, Operations/Logistics, or another quantitative field such as Physics or Mathematics

- Proficiency with Microsoft Office/G Suite package (Advanced level with Excel/Google Sheets)

- Meticulous and with a high sense of details and accuracy

- Comfortable in close collaboration with different teams, while having a sole responsibility and tasks

- Strong written and verbal communication skills in English. Swedish, Danish, Norwegian is a plus



It would be extra awesome if you have:

- Previous experience from an system administrative role, or equivalent

- Experience from working within operations/logistics

- Been part of a fast-moving company. Thriving in an environment where priorities, focus and fundamentals change rapidly, and keeping moving forward toward the goals



We offer you

The chance to be part of an amazing team sitting at the helm of one of Europe’s most exciting companies. We promise you that you will have the opportunity to utilize every tool in your toolkit and work with talented and ambitious people who strive for excellence. The journey ahead is what excites every Instaboxer today and believe us when we say that we are just getting started. Then there is the engaging culture, centrally located office, other benefits and so much more. But we will get to that in due time. We really can’t wait to meet you.

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