Route Planner & Analyst (Home Delivery)

Who we are

Over the course of the past six years, we’ve grown into a business of over 2000+ Instaboxers united by a single purpose; providing an uncomplicated shipping service - all in order to make everyday life easier. We want to change the industry and not only be a part of the future, but to drive development towards it. It should be easy to shop online, and therefore we offer millions of customers across Europe a hassle-free and fossil-free shipping experience.

We’re fast, both in terms of parcel delivery and when it comes to growing our business. So far our journey has taken us from Sweden to the rest of Scandinavia and parts of continental Europe, but we have no plans on stopping anytime soon. As we continue to expand, the complexity of Instabox grows in parallel. With that in mind, we’re now looking for a Route Planner & Analyst to help us on our journey ahead!

What you will be doing

As a Route planner & Analyst at Instabox you will be a part of our growing Central Operations team, and join a team of currently two other colleagues. Your work will have a tangible and direct impact on the way we operate. You will be responsible for planning and analyzing routes to balance the route's quality and efficiency. This means identifying efficiency gains and taking actions for continuously improving processes and tools. In addition, you will have a special focus toward our Home Delivery routes, but still collaborate with your team on all other routes when necessary.

Specifically, your tasks will include but not be limited to:

- Tracking & analyzing routes performance on a daily/weekly basis, building reports, and continuously recommending as well as taking actions to improve routes performance

- Plan ahead, and secure that the sites are aware of the expected volumes and routes are understood so that they can deliver according to expectations

- Collaborate with stakeholders from our sites, collecting their feedback, effectively implementing & communicating changes on the route process and administration

- Evaluate & improve current route planning tool, identifying and communicating key business requirements to product and tech team for system development

- Support in capacity management forecasting and planning, for both lockers and home delivery routes, setting caps according to each sites prerequisites

- Create and administer route changes in our systems on a regular basis, ensuring all information is correct and of high quality



About you

We believe that you are thriving in a vibrant environment, where priorities, focus, and fundamentals can change rapidly. You can handle stressful situations and prioritize your work in order to meet deadlines. You should be solution-oriented and have an analytical approach to problem solving as well as having a high sense of details.

Requirements:

- A University degree in Engineering, Operations/Logistics, or another quantitative field such as Physics or Mathematics

- Proficiency with Microsoft Office/G Suite package (Advanced level with Excel/Google Sheets)

- Problem-solving, structured, highly collaborative, and team-oriented attitude

- Have an analytical mind, with high attention to details and accuracy

- Strong written and verbal communication skills in English. Swedish, Danish, Norwegian is a plus



It would be extra awesome if you have:

- Experience using analytics tools and languages including SQL, Python as well as visualization tools such as Tableau, Qlik, Data Studio or similar

- Experience from working in a planner/analyst role, preferably within operations/logistics

- Been part of a fast-moving company. Thriving in an environment where priorities, focus and fundamentals change rapidly, and keeping moving forward toward the goals



We offer you

The chance to be part of an amazing team sitting at the helm of one of Europe’s most exciting companies. We promise you that you will have the opportunity to utilize every tool in your toolkit and work with talented and ambitious people who strive for excellence. The journey ahead is what excites every Instaboxer today and believe us when we say that we are just getting started. Then there is the engaging culture, centrally located office, other benefits and so much more. But we will get to that in due time. We really can’t wait to meet you.

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