Sales Administration Officer - Italian Speaking

At Tetra Pak we touch millions of people’s lives every day, ensuring better nutrition and healthier lifestyles through safe packaging and food processing solutions. Guided by our global brand promise, PROTECTS WHAT’S GOOD, we strive to make a difference by protecting food, people and our futures. To do this we need more than smart technology. We are looking for world-class engineering and scientific talent. People like you, who want to work with people like us.
The European Services Administration Centre, a department within Tetra Pak Technical Service, handles spare part order administration for all Tetra Pak customers in Europe. The department is based in Lund and supports approx. 3.900 customer sites in Europe, Turkey & Maghreb in thirteen different languages. We are now looking for a talented Italian-speaking Sales Administration Officer to join our Italian team.
What you will do
As Sales Administration Officer you’ll play a vital role in our dynamic team that is successfully handling all the administrative tasks within the order process for spare parts – from initial contact with the customer to co-ordination and follow-up of transportation to the customer’s destination. You’ll report to one of the Team Managers at the European Services Administration Centre in Lund.
You will focus on:
• Act as our main contact for customers & market companies for parts orders and inquiries.
• Respond to incoming orders and queries per phone and e-mail.
• Execute sales administration tasks in SAP’s ECC and CRM and other internal tools & systems.
• Follow-up on orders, service level agreements and other key measurements.
• Assure that transport to each customer is done in the right time and at the lowest cost.
• Work in close cooperation with the European market companies & other internal departments.
• Continuously build and use your network of Tetra Pak colleagues & external partners for support.
This position will be located in Lund, but you will work in a global arena. It’s a temporary position until December 31, 2020 but with good chances to be transformed into a permanent position after that.
Who you are
We believe that you are a person that is result-oriented and service-minded. You have no problem working on various tasks at the same time. Your work is highly structured, ensuring accuracy on a detailed level. You can work independently but you’re also a team player and enjoy co-operating with others to solve work tasks in the most efficient way. You have at least three years of experience from other or preferably similar administrative work. You are familiar with the Microsoft Office package. Very good if you have experience in working with SAP’s CRM or ECC.
The position requires excellent communication skills. You need to be fluent in Italian and English both written and verbally.
We offer
As our new Sales Administration Officer you will be part of a global leading company where our vision is to make food safe and available everywhere. We can offer you highly skilled and passionate colleagues and an international challenging and high paced work environment where our employees take great pride in protecting food and protecting the planet. You will work in a market leading company which offers continuous training and development opportunities in a comfortable and activity-based office environment. At Tetra Pak we believe in work-life balance, have sports and training facilities and offer an attractive pension and insurance scheme, incl. health care arrangements.
Care to join?
Please submit your CV and motivational letter in English before April 20th 2020 through our career site jobs.tetrapak.com.
To know more about the position contact hiring manager Christoph Zielinski at +46 73 336 1579
Questions about your application contact Josephine Malalla at +46 46 36 5253
For trade union information contact Sveriges Ingenjörer Lars Haraldsson at +46 46 36 2533 and Unionen Susan Stigborg-Andersson at +46 46 36 2432