Sales Administrator (Back Office Team Member)

ASUS is one of the leading manufacturers of electronics and has approximately 12,000 employees with a turnover of over 100 billion SEK. In the Nordics, we have 80 employees and our motivation is innovation, quality and design. ASUS has one of the largest product portfolios and we are at forefront regarding product development and innovative solutions. In recent years, we have grown rapidly and become one of the leading manufacturers of laptops, handheld devices, LCD screens and component products.


Your tasks
We are looking for a Sales Administrator to join our Back Office team at ASUS Nordic. The role involves to support the Asus Nordic System Sales team by:
- Helping to raise and maintain price supports to customers on the internal system
- Maintaining the smooth running of each customer's finance with Asus
- Managing and process all claims/support quickly and efficiently
- Managing customer Kick Back/Rebates
- Creating and submitting weekly sales report, claim reports and other pre-defines reports for the management team and the sales team.

Occasional travels within the Nordic occur.

Responsibilities
Your duties include:
- Customer's first point of contact for any non-sales related queries
- Help to raise and maintain price support to customers on the internal system
- Work with distributor accountant/buyer closely to follow up all outstanding invoice, debit note and credit note
- Submit customer claims on the system
- Work with HQ to chase all the outstanding cases on payment and credit note by regular basis
- Assist account manager with dealer claims and Pass-through cases
- Communicate directly with distributors regarding their claims and help solve any issues that could arise
- Ensure invoices are paid on time by customers
- Request increase in Credit Limit as per business requirement
- Request shipment release from HQ
- Meeting customers on a monthly basis
- Send payment statement to customer on a monthly basis
- Chase overdue invoices

Required skills and experience
- Work experience from an administrative function is an advantage
- Excellent excel skills
- Excellent communication skills (over the phone, mail and in person)
- Fluent in Swedish or Danish (verbal and written)
- Fluent in English (verbal and written)

Personal attributes
The successful individual will be confident and able to engage across all levels and functions. You have good verbal and written skills and you are able to negotiate effectively. You have excellent organizational skills and have the ability to identify a problem and propose a solution. You are able to work under pressure as well as being a fast learner and having an innovative approach.
Great emphasis will be placed on personality and we are looking for someone with a positive "Can do!"-attitude. You are a team player with attention to detail and you have great customer service skills.

We look forward to your application!