Sales and Customer Service Agent (hourly)

IDEAL OF SWEDEN is a global and fast-growing fashion and lifestyle brand with HQ in Norrköping. We have local offices in Stockholm and four other countries around the globe. We are always looking for talented people who want to grow together with us. During the last years, the brand IDEAL OF SWEDEN has been growing stronger and stronger and we’re aiming to further establish internationally. We give you the possibility to join a truly entrepreneurial company and to be a part of our exciting journey.

We are now expanding our workforce and are looking for more stars who wish to work part-time in our sales and customer service team during our upcoming peak season (Nov 2022-Jan 2023).

The person we are looking for is service-minded, responsible, structured, and flexible. You will be working towards high set goals so it is important that you don’t easily get stressed and always keep a positive attitude.

Main responsibilities

• Provide service for our international customers
• Customer service and sales via mail and live chat
• Handle complaints and returns

Requirements for the role

• Fluent in Swedish and English
• Over 18 years old
• Relevant work experience
• Very good computer experience
• Good organizational skills
• Ability to express yourself in speech and writing in a good way
• Positive mindset and a professional approach

Other information

Education will take place 4-5/10-22 in our office in Norrköping.
In addition to this, you need to attend at least two training days a week until 1/11-22.
Employment type: Temporary employment (2022-10-01 - 2023-01-31).
Working hours: 08.00-00.00, you will be scheduled mostly evenings and weekends.

You will be based in our head office in Norrköping. You will report to our Customer Service Manager.
Please send your application and video (max 5 minutes in total) as soon as possible as we are reviewing them continuously.