Sales and Merchant support to modern bank- Finnish

Do you have experience with administration, support or similar tasks? Is problem solving and helping customers something that gets you going? Do you also speak Finnish and English fluently? If so, you could be the person that we are looking for!
About the position
Perido is looking for someone who speaks both Finnish and English fluently and wants to work in The Sales and Merchant support for our partner, a successful company that develops smart and easy payment solutions all over Europe. Here you’ll become part of a wonderful team at the company’s modern and open headquarter in the heart of Stockholm.
Your daily tasks
You’ll play an important role in guiding the merchants through the sales and onboarding process via phone and email. You’ll also get to shine with your administrative skills in this role. Specifically, this means…
Reach out by phone and email to prospects that showed initial interest
Take incoming calls and emails from leads that wants to start selling with the company
Convert incoming leads into qualified opportunities.
Guide merchants through the Automatic Onboarding process to support the merchant until live. This includes handling both incoming and outgoing calls, chats and emails.
Support with integration questions in the Automatic Onboarding process.
Delivery work, putting merchants live.
Answer sales related questions about products, markets and questions about the agreement (payment delay, reservation time etc.)
Working with existing merchants contacting for upsales e.g. wanting to add a new market or product.

Your qualifications
We are looking for someone with previous experience within support and is passionate about problem solving. You thrive when the tempo is high, and you know how to work efficiently without compromising the quality of service. We see that you are fluent in Finnish as well as in English, which are the two languages you will use in your daily work. Furthermore, we believe you are social, driven and kind and always want to do your very best.
Are you the one we are looking for? Please send us your application as soon as possible, we look forward reading it!
Requirements
High School education
Experience with support, administration or similar tasks
Computer skills
Excellent communication skills in Finnish and English

Meritorious
Bachelor's or master’s degree
Communication skills in Swedish

Contract type and hours
Full time, 5 months. Start as soon as possible.
Application
Please apply for this vacancy through our website. The company name and more information about this position will be revealed at the first contact with responsible recruiter. We recommend that you submit your application since interviews will be held continuously.
If you have any questions you are welcome to contact us by mail, fraga@perido.se and one of our recruitment assistants will answer you within 24 hours on weekdays. State the reference number 31731 - Finnish in the subject line.
About Perido
Perido is a successful consultant- and recruitment company, active within the civil service sector. The company has grown consistently since the start in 2003. Our vision is that everyone should thrive and feel dedicated at work. This includes our co-workers, clients and consultants. Through questioners that cover well-being we up hold high scores of contentment among our employees, both in-house co-workers and consultants year after year. This is something that we continue striving towards in everything we do. Today, Perido consists of 70 in-house co-workers and over 700 consultants working all over the country. Our vacancies can be found within several different industries, including banks, multinational IT-corporations, world leading telecom companies, government agencies and smaller companies within the private sector. We are affiliated with collective labor agreements to certain safe and secure work environments for all our employees.