Sales and Operations Coordinator UK

Do you want to work in a fast-paced environment where own initiatives are embraced and encouraged? Do you want to work in an international environment, and get your own responsibility area? Are you a service oriented professional with English as your mother tongue?

During the last years, Profoto has been growing fast. As we are expanding, we are in need of getting a better control over our European market and improve the customers relationship. We are now expanding our team of Sales and Operations Coordinator in HQ Sundbyberg, Stockholm. The position reports to the Sales and Operations Manager.

What we are looking for
We are looking for a person, curious to learn the products as well as to develop a trusted relationship with the customers
The Sales and Operations Coordinator, has full responsibilities of the day to day deliveries to your allocated customers, and support them as their point of contact for technical questions.
To succeed in this role, you will enjoy working in an environment where everyday is different.

Key responsibilities
The main responsibilities of the Sales and Operations Coordinator are:

Management of the operational relationship with the dealers in the UK.
Supporting the dealers with the daily basic technical questions.
Management of the deliveries to the dealers. You will process the orders in the system to command the deliveries from the warehouse.
Ensure the invoicing to the customers.
Help your customers through the claim process.
Management of the order portal for your customers.
Support in various logistics processes.

Requirements
Native English speaker, experience in British regional accents is an advantage.
Service oriented and great experience of building relationships with customers.
Basic understanding of an ERP system and the order management modules. Experience of IFS is meritorious.
Ability to travel occasionally.

Your profile
Your main responsibility will be to manage the daily operations with dealers of your allocated countries. In order to success, you will fulfill the dealers’ expectations through a rigorous order and delivery management, and provide a quick answer to their questions.

Relevant university degree (logistic, industrial economy or similar).
Strong internal drive and sense of ownership.
Excellent communications skills.
Strong desire to work in an international environment.
Additional European languages is meritorious.

Want to join Profoto - The Light Shaping Company?
If you feel you have what it takes to become our new Sales and Operations Coordinator, please send an application with your CV, personal letter, and education records from university and high school. If you have any questions, please contact our HR Coordinator Lotta Trolle at career@profoto.com

Only applications containing the required documents will be processed. Last day to apply is February 28. Interviews will take place on a continuous basis, so apply today.