Sales Associate Gucci Birger Jarlsgatan

Group 88 is a well-established company with operations in exclusive ready-to-wear and
accessories, as the company represents a strong portfolio of internationally high-end
brands such as Gucci, Bottega Veneta, Burberry, Saint Laurent, Balenciaga, Loewe and Mulberry.

Founded in Florence in 1912, Gucci is one of the world`s leading luxury fashion brands, with renowned reputation for creativity, innovation and Italian craftmanship. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport lifestyle brands.
For our Flagship store in Birger Jarlsgatan we are now looking for Sales Assistants.

Role Mission:
The Gucci Sales Associate is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador” by promoting the philosophy and values of the brand. Passion for the brand is conveyed through creating a branded, luxury client experience.
 
Key Accountabilities:
 
 
 

• Consistently achive or exceed monthly and seasonal individual and store goals, enchancing and develop the business.
• Provide an exceptional customer service experience by exceeding their expectations, demonstraiting an excellent knowledge of the product as well as Gucci history and heritage in accordance with the Gucci selling ceremony.
• Drive and exceed individual KPI`S, by ensuring the highest level of Customer Service and quality of sales.
• Capture meaningful customer data according to the Company tools ( CRM ) for the purposes of connecting with the client, building relationship and personalizing future client development opportunities.
• Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests.
• Ability to discuss with clients and give advice on general trends in fashion world and developments in the luxury market, showing passion for fashion and luxury products.
• Contribute to upholding the visual display of all products in accordance with Gucci visual standards.
• Contribute to the daily operations of the store, by maintaining a neat and organized stockroom.
• Adhere to Gucci Image standards and guidelines.
• Follow all company policies and procedures.
Key Requirements:
 

• 3+ years of luxury fashion sales experience preferably in similar role or customer service setting.
• Proven ability to drive and exceed individual store results.
• Proven ability to build lasting relationships with customers ad colleagues.
• Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously.
• Stron organization and follow-up skills are essential.
• Accuracy and attention to detail needed.
• Candidate should be team-focused with a desire to collaborate effectively.
• Ability to work in fast moving and dynamic environment.
• High flexibility and ability to adapt to different customers.
• Ability to work a flexible schedule based on business need which includes evenings, weekends and holidays.

 
 
 
We are looking to hire as soon as possible as we are approaching the summer.
It will be many hours and some weeks full time. There will also be weekend work (minimum every other weekend and possibly 3 weekends out of 4) as we are open every day.
 
If you have the necessary experience and would like to be a part of Gucci and Group 88, please send your application with attached CV, photo and recommendations. 
 
In this recruitment we work with Retail Recruitment and Jakob Hemvik.
We will intervene continuously, so do not delay your application.