Sales Back-Office Coordinator to Doro, Malmö

At Doro, we are dedicated to helping seniors live a better life. We care about the seniors – they are our heroes. Everyone should have the opportunity to live a fulfilling life without compromises. We want to make aging an independent, secure, and rich part of life.
We are ready to take the next steps in a growing market for technology-enabled care. Our commitment is to offer smart technology that helps seniors live better lives. At Doro, business area Phones, we sell mobile phones that make daily life simpler and safer – larger keys, clearer sound, easily read screens, and security buttons. Within the business area Care, we offer an end-to-end digital alarm chain.


Want to join us? Doro Care is looking for a Sales Back-Office Coordinator who shares our passion. If that’s you, we would love to hear from you!

Our offer

The position as sales back-office coordinator allows you to work in a team with colleagues from Sweden, the UK, and France, in an international organization where helping seniors is our core business. At Doro, we strive for work-life balance, to give you a dynamic workplace where you can continue to develop your skills in a team where we co-operate and support each other.

You will work from our bright, spacious office close to the Central Station in Malmö with many places to go for lunch, close to shopping and gyms. However, during the pandemic, we mostly work from home and do most of our meetings over Teams.

About the position

The job includes working with the sales order fulfillment process, including receiving orders, book and plan order delivery through the Doro ERP system, order confirmation, coordination with warehouse and carrier. You will also support customers with information and answer questions that may arise. You will work closely with our sales staff.

Are you the one?

To be successful in this job, we believe that if you have experience with and a passion for customer service or support, this will be a great match. As a person, you find it essential to be thorough and have an eye for details. We like to have fun together so if you enjoy working in teams, build relationships easily, and are a good communicator, you’ll easily become one in the team. Being flexible can be a good asset since things may change every now and then.  

You need to be fluent in Swedish and English and have experience with Microsoft Office (especially Excel). Prior experience with Navision 18 would be appreciated but not a requirement.

 



About Doro

Doro is a Swedish company that empowers seniors to live richer everyday lives and provides peace of mind for seniors and relatives alike. By developing and providing a wide range of products, services, and smart care solutions tailored to meet the specific needs of seniors, we enable them to do things they want to do more easily as well as things they thought they might never do. The global market-leader in senior mobile phones, Doro offers easy-to-use mobile phones and smart devices, mobile applications, fixed-line, and cordless telephony with loud and clear sound. Within Doro Group, Doro Care offers social care and telecare solutions for elder and disabled persons for independent and safe living in their own homes. Doro AB is a publicly traded company listed on Nasdaq OMX Stockholm exchange, Nordic List, Small Companies, and reported net sales of SEK 1,924 billion (EUR 200 million) for 2017.