Sales Back-Office Coordinator to Doro, Malmö

At Doro, we are dedicated to helping seniors live a better life. We care about the seniors – they are our heroes. Everyone should have the opportunity to live a fulfilling life without compromises. We want to make aging an independent, secure, and rich part of life.
Our wide portfolio of security and care solutions digitally connect generations and provide solutions for independent living, both inside and outside the home. Doro is the market leader in social alarms in Sweden, Norway and the United Kingdom and the global market leader in mobile phones for seniors.
Want to join us? Doro Care is looking for a Sales Back-Office Coordinator who shares our passion. If that’s you, we would love to hear from you!

Our offer

The position as sales back-office coordinator allows you to work in a team with colleagues from Sweden, the UK, and France, in an international organization where helping seniors is our core business. At Doro, we strive for work-life balance, to give you a dynamic workplace where you can continue to develop your skills in a team where we co-operate and support each other.

You will work from our bright, spacious office close to the Central Station in Malmö with many places to go for lunch, close to shopping and gyms. However, during the pandemic, we mostly work from home and do most of our meetings over Teams.

About the position

The job includes working with the sales order fulfillment process, including receiving orders, book and plan order delivery through the Doro ERP system, order confirmation, coordination with warehouse and carrier. You will also support customers with information and answer questions that may arise. You will work closely with our sales staff.

Are you the one?

To be successful in this job, we believe that if you have experience with and a passion for customer service or support, this will be a great match. As a person, you find it essential to be thorough and have an eye for details. We like to have fun together so if you enjoy working in teams, build relationships easily, and are a good communicator, you’ll easily become one in the team. Being flexible can be a good asset since things may change every now and then.  

You need to be fluent in Swedish and English and have experience with Microsoft Office (especially Excel). Prior experience with Navision 18 would be appreciated but not a requirement.

 

About Doro

Doro is a technology company focused on seniors. We develop services and products for seniors to live independent, fulfilling lives. Our wide portfolio of security and care solutions digitally connect generations and provide solutions for independent living, both inside and outside the home. Doro is the market leader in social alarms in Sweden, Norway, and the United Kingdom and the global market leader in mobile phones for seniors. Doro is a Swedish company with headquarters in Malmö and a sales operation in 27 countries. Doro’s shares are quoted on the Nasdaq Stockholm exchange. The company has app. 1 000 co-workers, and net sales of SEK 2,063 million (EUR 195.4 million) were reported for 2019. www.doro.com/corporate