Sales Channel Process Leader

Sandvik Mining and Rock Solutions (SMR) is a global leading supplier of equipment and tools, parts, service, digital solutions and sustainability-driving technologies for the mining and construction industries.
In line with the Sandvik Shift strategy – our platform to enable necessary shifts focusing on growth and improved customer service – we’re now looking for a Sales Channel Process Leader for our Parts & Services Division. Are you ready to embark on an exciting career where you get the chance to work together with brilliant minds and shape best practices in an international environment?
Your mission
In this position, you support our Sales Areas to develop their use of the sales channels - a key leadership position within the Sales Tools & Processes Team of the Parts & Services Division. Your focus areas are driving sustainability, growth, efficiency, and optimization of all commercial sales channel processes to achieve pro-active sales excellence.
Key performance areas:
Implementation of Sales Channel initiatives, systems and processes according to agreed plans.
Standardize end to end sales channel processes and procedures globally and ensure alignment with aftermarket objectives.
Support sales areas to take ownership of all relevant sales channel processes and applications.
Drive Sales Channel efficiency including definition and measurement of suitable KPIs and identification and spreading of best practices.
Support sales teams to define customer segmentation and profiling.
Work with key stakeholders inside and outside of Parts and Services.
Represent Parts & Services in the identification of business requirements, functional design, process design (including scenario design, flow mapping), trialling, testing, training, defining support procedures.
Support sales teams to define customer segmentation and profiling.

Location for this position is in either Amsterdam, Stockholm, Sandviken Tampere or Turku and international travel will be required. You report to the Sales Tools & Processes Team Manager.
Your qualifications
You have a university degree within marketing or business administration preferably combined with a project management qualification or green belt in process improvement. Several years’ working in a Sales Management role in a global environment have given you experience from implementation of sales process optimization projects. You have proven leadership experience within an aftermarket sales environment and excellent change management skills – together with a proven ability to drive best practice in the use of integrated applications to support business requirements. As we work in an international setting, business fluency in English is required.
With your strong stakeholder management experience, you engage key stakeholders at all levels in a global environment. Using your great leadership skills, you motivate and develop others to achieve excellent results. You have a high regard for safety and a track record of leading by example to promote a safe and healthy workplace.
What’s in it for you?
We offer you an exciting role within an international business environment, working with extraordinary products, great colleagues, and opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers. We have an inclusive company culture, one where our values are Innovation, Fair Play, Customer Focus and Passion to Win. Visit our stories hub, LinkedIn or Facebook to get to know us further.
Diversity, Inclusion & Sustainability
Sandvik has a developed belief in conducting business in a sustainable and responsible manner, both for our employees and the environment, wherever in the world we operate. Our high ethical standards determine our policy of putting Safety first, acknowledging and respecting the communities and the environment where we operate.
These core values – to prioritize the safety and well-being of our employees – help to build the foundation of how we work today. We also recognize the importance of inter-personal relationships and how honesty, respect, and trust in each other, enhances our working lives, and help foster all our professional development. Equality of opportunity is supported and endorsed by Sandvik. We also welcome the additional strength that diversity brings and aim to provide a work environment where everyone is included, treated fairly and with respect.
Application
Send your application no later than October 31, 2022.
Read more about Sandvik Group and apply at home.sandvik/career (Job ID: R0046343).
As we aim for a fair recruitment process, we utilize assessment tools to safeguard objectivity. When you apply for this job, you will therefore receive an invitation via email to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins after the application deadline.
Contact information
For further information about this position, please contact your future manager:
Mats Wehlin, Parts & Services Commercial Transformation Manager, +46 (0)76-162 93 41

Union contacts - Sweden
Fredrik Svensson, Unionen, +46 (0)8-726 63 50
Ida Borgh, Akademikerföreningen, +46 (0)8-726 67 95

For more information about the recruitment process, please contact HR Services, +46 (0)26-26 14 44.
Recruitment Specialist
Hanna Thomas
Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service, digital solutions and sustainability-driving technologies for the mining and construction industries. Application areas include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. In 2021, sales were approximately 41 billion SEK with about 15,600 employees.