Sales Channel Specialist

Sandvik Mining and Rock Solutions (SMR) is a global leading supplier of equipment and tools, parts, service, digital solutions and sustainability-driving technologies for the mining and construction industries.
In line with the Sandvik Shift strategy – our platform that works to enable necessary shifts focusing on growth and improved customer service – we’re now looking for a Sales Channel Specialist Process & System for our Parts & Services Division. Are you ready to embark on an exciting career where you get the chance to work together with brilliant minds and shape best practices in an international environment?
What we do
Within our Parts & Services Division, we’re responsible for the worldwide parts and service operations activities in SMR. Our customer base ranges from large multinational companies to small and medium sized enterprises – consisting of both end-customers and distributors. It is with passion, expertise and an innovative mindset we provide our customers with the best overall experience.
Your mission
In this position you focus on performance optimization, change management and to increase process and system efficiency in our Sales areas. You’re the key link between the Sales Area e-business specialists and global process and system owners. You actively support sales teams in implementing and developing their usage of multichannel sales with a special focus on e-business while supporting stakeholders in identifying and onboarding customers to suitable eBusiness solutions.
Some of your responsibilities include to:
Actively support Sales Areas in analysing and developing their use of on-line sales and e-business.
Coordinate ongoing implementations and sharing of resources and best practice between sales areas.
Develop and maintain global sales channel process guidelines and actively work to correct any process or system issues.
Drive initiatives to achieve continuous improvements.
Capture business needs for new process capabilities from Sales areas and sugg
Understand, capture, document, and publish sales processes and procedures.
Provide content and requirements for the development of functional training documentation.
Support and train SA e-business specialists and trainers.

You report to the Sales Tools & Processes Team Manager of the Parts & Services Division and the position is based at one of our sites in either Amsterdam, Stockholm, Sandviken, Tampere or Turku and international travel is a part of your job. Our team is truly global, and you will work closely together with team mates in most corners of the world.
Your qualifications
We’re looking for someone with a university degree within marketing, business administration or similar, combined with strong business analysis and problem-solving skills and a well-developed working knowledge of eBusiness processes. You have good experience working with sales and order systems and experience of Sandvik solutions such as e.g. Sales Force CRM, Aurora, Direct Connect and Esker is very useful. You also have experience with process and systems training and demonstrated experience in successfully implementing process improvement projects.
As a strong communicator, you have excellent communication skills. You’re comfortable interacting with stakeholders at all levels, paying attention to the details, and are highly organized and efficient at delivering aligned with your objectives. You have a high regard for safety and a track record of leading by example to promote a safe and healthy workplace.
What’s in it for you?
We offer you an exciting role within an international business environment, working with extraordinary products, great colleagues, and opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers. We have an inclusive company culture, one where our values are Innovation, Fair Play, Customer Focus and Passion to Win.
Visit our stories hub, LinkedIn or Facebook to get to know us further.
Diversity, Inclusion & Sustainability
Sandvik has a developed belief in conducting business in a sustainable and responsible manner, both for our employees and the environment, wherever in the world we operate. Our high ethical standards determine our policy of putting Safety first, acknowledging and respecting the communities and the environment where we operate.
These core values – to prioritize the safety and well-being of our employees – help to build the foundation of how we work today. We also recognize the importance of inter-personal relationships and how honesty, respect, and trust in each other, enhances our working lives, and help foster all our professional development. Equality of opportunity is supported and endorsed by Sandvik. We also welcome the additional strength that diversity brings and aim to provide a work environment where everyone is included, treated fairly and with respect.
Application
Send your application no later than October 31, 2022. Read more about Sandvik Group and apply at home.sandvik/career (Job ID: R0046346).
As we aim for a fair recruitment process, we utilize assessment tools to safeguard objectivity. When you apply for this job, you will therefore receive an invitation via email to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins after the application deadline.
Contact information
For further information about this position, please contact your future manager:
Mats Wehlin, Parts & Services Commercial Transformation Manager, +46 (0)76-162 93 41
Union Contacts – Sweden
Per Hedman Unionen, +46 (0)26-26 50 14
Fredrik Andersson, Akademikerföreningen, +46 (0)26-26 27 18
Linda Adamsson, Ledarna, +46 (0)26-26 16 01

For more information about the recruitment process, please contact HR Services, +46 (0)26 261 444.
Recruitment Specialist
Hanna Thomas