Sales Coordinator

We are looking for a Sales Coordinator to support our customers in all steps from order to delivery. Your location will be Skutskär and you will be working in the Biomaterials Division. You will report to Manager CSC and Supply Chain.
Stora Enso is a leading global provider of renewable solutions in packaging, biomaterials, wooden constructions and paper. Our fiber-based materials are renewable, recyclable and fossil free. Our solutions offer low-carbon alternatives to products based on finite resources. We believe that everything that is made from fossil-based materials today can be made from a tree tomorrow.
Career for a better climate. Every day.
As a Sales Coordinator, you have a very important role in all steps from order to delivery for our customers. You coordinate and take care of customers around the world, answering order requests about stock and delivery times and investigate and solve customers' problems. You are the hub of contact both internally and externally and handle a large network of contacts between both different departments and other international Customer Service Centers within Stora Enso. The work involves everything from order and transport bookings to invoicing and customer forecast.
There’s a lot of responsibility in this role since the stakeholders are many and demanding. Your plan will change a lot and requires fast decisions to handle all the different situations. The CSC and Supply Chain team are a team very welded together and you will have good support from both manager and colleagues.
What we offer
With our values, “Lead and Do What’s Right”, we endeavor to set an example in all aspects of our business as well as sustainability. We dare to take the initiative and constantly ask ourselves what more can we do, what can we do better. This is an excellent opportunity for you to be a part of the journey Stora Enso is on – transforming from a traditional forest industry company, into a renewable materials growth company – an industry with great potential driven by global megatrends. As a Sales Coordinator, you have the opportunity to take on a wide role with a lot of responsibility, where you get too see and learn from all phases in the different processes. The possibilities within this area are many!
Greetings from your future manager
“Welcome to the best team where we have a cooperation out of the ordinary! We really look forward welcoming a new team member to our team!”
Qualifications
In order to succeed in this role, you have some experience from customer service, sales, warehouse operation or another relevant field where you’ve had to handle many points of contacts. Your proficiency is based on a University degree in Engineering or Economics preferably towards Logistics, Supply Chain or another relevant area. Experience in working in SAP is an asset but not a requirement. You are a great communicator with excellent negotiation skills, and you communicate fluently in English and Swedish.
As a person you are a social and humble team player who can keep calm and be on top of everything. We value your ability to prioritize and make decision even when the information is incomplete and time limited. You always listen and hear people out and with your great problem-solving skills you see changes as new possibilities.
To continue to drive a strong culture we are looking at a number of behaviours in each individual which is based upon our leadership themes set forth for driving our renewable materials agenda:
Customer Needs; Keeps up-to-date with market factors impacting our business and enhance or invent new products and solutions, always considering the customer and consumers perspective.
Business Acumen; Clear understanding of key financial and productivity metrics driving business value across our business as a whole. Has the ability to make decisions quickly on the basis of incomplete information and takes responsibility for own decisions.
Do what’s right; Takes responsibility for Stora Enso being a global company that is ethical, safe and free from harassment and discrimination. Acts as an example of Stora Enso’s values and Code of Conduct – in difficult times as well as good times.
Inspire & Motivate; Inspires team members in believing in the way forward and encourages a collaborative & communicative working environment. Actively seeks to understand the key motivators of others with the aim to make them grow and perform.

Additional information
Please submit your application via our recruitment system latest by 12th September 2021. Hiring manager Emma Martinsson, +46709820740, Emma.Martinsson@storaenso.com is happy to answer your questions about the position. Other questions can be directed to Recruitment Specialist Sarah Söder, sarah.soder@storaenso.com. We accept applications submitted only through our recruitment system.
We believe diversity strengthens our competitiveness and contributes to better decision-making. Diverse working teams help us to explore different perspectives and challenge our way of thinking. We work actively to increase diversity in the workplace and welcome applicants from diverse backgrounds. Stora Enso is an equal opportunity employer and follows non-discriminatory practices.
Based on the location and level of the position the normal recruitment process could in addition entail, video interview, aptitude tests, and pre-employment actions such as; background checks, references, health check-up and drug test as part of the final stages. You will be informed to what is applicable to the role during the recruitment process.
The Biomaterials division meets the growing demand for the replacement of products made from fossil-based and hazardous materials with bio-based solutions. We use all fractions of biomass, like lignin and sugars, to develop new solutions. We work to replace fossil-based materials with new applications such as carbon for energy storage, bio-based binders, and bio-based carbon fiber. The division's offering includes a wide variety of pulp grades to meet the demands of paper, board, tissue, textile and hygiene product producers as well as materials from side streams of our processes, such as tall oil and turpentine from biomass.