Sales & Delivery Operations Specialist

Our Client is an American public multinational corporation that develops, manufactures, licenses, and supports a wide range of products and services predominantly related to computing through its various product divisions.

Its most profitable products have come to dominate the commercial office suite market, and the company’s operating system, which has achieved near ubiquity in the desktop computer market. The company has also diversified in recent years into the video game industry as well as into the consumer electronics and digital services market.


The Sales & Delivery Operations Specialist professional is considered as a key position in sales & delivery productivity supporting the local team with process know how and flawless execution. This role has a significant impact on the performance and execution of the team, driving several key topics.
Key responsibilities are:

Contract Management Operations
• Support local team with contract creation and approval processes, ensuring operational efficiency.
• Assistance on internal escalations and audits.
• Support local team to be aware of quota setting rules, expectations and used tools.
• Collaboration with the headquarter world-wide, Western-Europe headquarter teams on Quota setting and support for solving issues.
• Support Month-End Close Process and collaborate with local and Western-Europe team´s.
• Collaborate across a range of internal teams supporting the day-to-day operations Ensure smooth contracting and operations experience.
• Data Quality management
• Tools and Process Expert for Sellers and Account Delivery Executives
• Support Sales Management and Business Managers with reporting and operations around Quota-Setting

Pipeline Management (Sales and Consumption)
• Perform quality check on leads, opportunity and Success Engagement pipeline health.
• Support execution of leads, opportunity and Success Engagement pipeline hygiene

Delivery Excellence Operations
• Support local team´s with invoicing and invoice issues´s,
• Have oversight on Billing issues, Credit & Collections
• Support delivery team with data quality issues
• Support local team with Project Backlog Hygiene Topics
• Support on resource utilization

Essential skills and attributes
• Pro-activeness
• Good understanding of general operational and business processes
• Well organized
• 3 years of experience in a similar role
• Bachelor’s degree

The candidates we are looking for are fluent in Swedish and English, only candidates with a Swedish work permit already in place will be taken into consideration and you must have relevant experience.
The position is going to be based at our clients’ Swedish office in Stockholm.

All applications and CV’s must be submitted in English in order to be taken into consideration. Please e-mail head of recruitment Nordics, stein.dale@venezu.no for questions regarding the position.
About Venezu: we are a temp and recruitment agency that works exclusively with B2B companies in the ICT industry. We focus on the Nordic market and we are looking for motivated and skilled candidates that fit the innovative and can-do environment of our customers.