Sales Manager Communication Services(680436)

About this opportunity

Do you want to shape how people communicate in the future? Do you want to influence what the role of communication in 5G will be? Do you want to interact with the most innovative players in the ecosystem to bring out new services with great user experience? Solution Area Communication Services (SA COS) brings today’s and tomorrow’s communication services to the market.

VoLTE (Voice over LTE) is being deployed on a global scale and IMS (IP Multimedia Subsystem) remains the voice engine also in 5G networks. At the same time, service providers are going through a big transformation of their legacy networks into Cloud Native networks to improve speed and agility and reduce opex.

We are now recruiting a Sales Support Manager to engage with our customers, Customer Units and Market Area domain teams through this transformation, on their journey toward Communication Services in 5G. You will drive engagements with both customers and colleagues in the Market Area, and work in cross-functional teams closely with other functions in SA COS in order to provide the best customer experience.

As part of Sales Support, you will have the opportunity to interact with customers and colleagues around the world, as all roles in the Sales Support team are global roles. It will provide you with market insights and at the same time you will get a good understanding of opportunities and decisions made in product management, i.e. the Solution Line. You will be reporting to the head of Sales Readiness & Sales Support who is part of the Solution Area leadership team.

What you will do

Drive strategic sales programs
Engage with customers, Customer Units and Market Area domains teams in key opportunities
Provide sales messages and sales priorities to Market Areas
Create, shape and adapt value argumentation
Support the Bid Office on advanced topics related to RFQs and do quality assurance where applicable
Do win/loss analysis and collect competitive intelligence
Contribute to key customer and marketing events


You will bring

Sales experience from Customer Unit or other Market Area roles
Domain experience in VoLTE/IMS
Domain experience in Cloud
Solution Architect background or similar technical understanding of the domains
Excellent presentation and communication skills
Excellent analytical skills
Education: MSc or similar


Contact Person

Please reach out to the recruiter- Akash Shourie (akash.shourie@ericsson.com) in case you need any clarification.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city: Sweden (SE) || Sweden : Stockholm : Stockholm
Req ID: 680436