Sales Operation Analyst (Stockholm)

Nordic Retail Group is behalf of our client, a well-known international and iconic software company looking for Sales Operation Analyst to work in their office located in the center of Stockholm.

The role will be responsible for maintaining data accuracy, both by proactively approaching outstanding cases and reaching out to the sales field for input and for supporting incoming requests - reporting and analysis meant to support the business and running different queries for identifying missing revenue/parenting requests.

Tasks

- Parenting and segmentation - prepare ready to go files for the business to gather input, that can be analyzed and adjusted for bulk uploads, while maintaining a wide array of data-related business processes and reporting. This involves both entering information into existing databases and creating new processes and programs to accurately input and store critical data

- Red Carpet - Process that supports all the transitions. E.g. partner moving to someone else in the team - handover process. You will need to ensure that this process has been done by others, by reporting and ensuring actions are taken.

- Annuity & renewal follow up - Customers who sign up for 3 years will need to renew. You will be responsible for reporting that we renew on time and with growth. This helps Sales managers to manage the renewal process.

- Different small trainings & communications towards organization

- Pipeline hygiene - Follow up with sales to make sure our opportunities are tagged correctly and reflects the most likely case

To be successful the service provider should have:

- Previous experience in sales operations/ reporting driven.

- Business analytics skills and experiences

- Strong verbal and written communications skills in English

- Experience with Microsoft Excel and pivot tables are required

- Knowledge and experiences in one or multiple of the following areas are required - Including related tools/processes:

- Data management, analysis and reporting

- Project and/or Change management experience is a plus

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ENGLISH FLUENCY REQUIRED - SWEDISH WOULD BE A BONUS

This is an internal role with a heavy administration focus. Therefore, must be structured. The role is focusing on supporting the team with analysis that offer insights for different projects & driving different topics.

Need to be both Operational and analytical, with an eye for details and proactive to flag and clean-up the data.

Need to be able to support sellers/managers, e.g. through reporting and providing guidance throughout different processes.

Ideal Background: Operational support tasks with an eye for reporting in companies.

Other

Start date: In November

Duration: fixed-term contract until June 30th 2024, extension potential (max 18 months)

Please note that we will start interviews as soon as possible after, so register on our website with application, CV in English and arguments why you would be the best possible candidate for this assignment. For more information please contact Johan Hallberg at: hallberg@nordicretailgroup.com



About Nordic Retail Group

Nordic Retail Group is a full-service retail agency, founded in 1997 and is represented in all four Nordic countries. We focus on helping our clients build their brands and reach their goals by offering staffing, recruitment, creative studio, and innovative inventions for our clients. We have built a strong team and we know what’s needed for a brand to succeed in retail, and how to increase sales both locally and globally.

The work environment at Nordic Retail Group is creative and energetic and we’re always eager to go the extra mile to succeed. We truly have a passion for people, that’s why it’s so important for us to offer the most safe, inclusive, and inspiring workplace that we possibly can for our amazing employees.