Sales Support

At Worldline, we are addressing persistent challenges of the payment world and have established ourselves as a leading developer of creative software solutions to enable the cashless society. We are currently hiring a highly-skilled Sales Support, keen to keep our revenue engine running through your own skill and the cooperation with a team of driven sales peers.
Our ideal sales support is self-driven and team oriented. You will be conducting analysis and reporting to drive insights and growth for our KAM sales and KAM customers. You are the connection point between the Sales team and our internal organization, you enjoy interaction with people, and you are a good communicator. You will support our merchants through our different processes and make sure they have a good experience. You have brilliant skills in Excel and PowerPoint, and possess service-oriented attitude.
We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement, and we are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer satisfaction. We are looking for an organized, creative, process driven colleague to be welcomed to join our team in Stockholm, Sweden.

Your day-to-day responsibilities include
You conduct month-end and year-end close processes
You create and own the process for onboarding a new merchant. This includes standardized agreements, merchant data (contact info, products, price info), intro meetings internal & external.
You participate in customer meetings presenting processes, reports and so on
You provide regular performance reporting and insights
Preparation of other various analyses and presentations in purpose to support the Sales team in business cases and strategic initiatives
Work closely with other business units internally to achieve business objectives and improvements
You engage in ad hoc initiatives when information or coordination is needed from KAM team


Signs of success
You represent our company, with a comprehensive understanding of our offerings
You are eager to learn and go for an extra mile
You are passionate about providing the best possible support for our customers
You improve the sales performance by establishing positive relationships and gaining insight into the needs and lifestyle of the client


Skills we can't do without:
3-5 years of experience as a sales specialist or representative or related role
Full working proficiency in English and in Swedish
Bachelor’s degree or similar education
You possess strong organizational, interpersonal, virtual, and organizational skills
Ability to analyze business opportunities and read situations well


Skills we'd like:
Previous experience in the payment industry
Bilingual in another Nordic language


Perks & benefits
Next to a rewarding salary, we offer you the following local benefits in this role:
A stable company with high growth ambitions and strong market position, #1 payment company in Europe
Opportunity to develop yourself a rapidly growing and agile global organization
Employee Share Program. We win together as a team, and our long-term incentive plans are designed to give every Worldline a financial stake in the business they are helping to grow.
30 days annual leave
Health benefits up to 3000 SEK per year
Health Check Every 2:nd year
Benefit Portal with lots of good offers


Grow with us, create tomorrow
At Worldline, we are dedicated to helping our people unlock their full potential - both professionally and personally. With comprehensive training and development programs, expert communities, and global mobility programs, you will always be able to develop and grow at Worldline - wherever you want to go and whatever you want to do. We also offer flexible hours and remote working, to empower you to be your best self at work and at home. 8 in 10 Worldliners consider Worldline a friendly place to work, and 9 in 10 are satisfied with the training & development they receive.
Worldline is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.