Sales Support FM Nordics

Are you passionate and competitive about
exceeding sales results and customer expectations?
Are you our next talent to join our Sales Team?

As Sales Support for our Nordic markets you will play a key role for the day-to-day administrative activities of the sales team so that the organization’s sales force is effectively supported and all sales transactions are processed efficiently and accurately. You will also, together with the account managers have an active role towards our customers.
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!
ASM Foods in Mjölby is part of the Barry Callebaut Group, and focuses on developing and producing customized fillings and coatings for the bakery, confectionery, dairy and ice cream industries. The site in Mjölby has two production facilities - one designed to produce water based products such as caramels, fruit fillings, and other sauces, and the other designed to produce fat based products such as chocolate and compound coatings and fillings. Our production is agile and flexible, facilitating great new opportunities and creative product development.
About the role
The Sales Support FM Nordics will contribute to the sales, supporting the team as required. You will focus on finding new customer accounts, negotiating agreements, supporting the team members with good business leads and overview the status of our ongoing negotiations - all to support our profitable expansion within the Nordic region.
Are you ready to develop in a successful and fast-growing chocolate and cacao company with the ability to advance personally and professionally?
KEY RESPONSIBILITIES
Building relationships with key decision makers for new and established accounts, gathering and utilizing feedback to continuously improve and maintain positive customer experience throughout the sales process, including post-sale
Handles enquiries (e.g. samples, quotations, specifications, certificates, other required information) from potential new and existing customers
Handling daily business such as quotations, complaints, marketing material, specifications, contract management and payment reminders
Coordinate and drive development projects between customer and internal stake holders
Keep track and update the information, in our CRM system, Salesforce
Performs timely and professional administrative support and coordination for sales and marketing related activities and teams
Preparing formal proposals and take active part in negotiations, following with preparing contracts, routing for approval and managing the execution
Help to systematize and improve the Sales Support process.


Professional qualifications
Bachelor’s degree in Business, Marketing, Sales, Economics, Supply Chain, Finance, or equivalent experience of relevant work or internship.
Experience in the B2B environment within inside customer service or sales is an added advantage.
Knowledge with MS Office Software applications, SalesForce and SAP is a plus.
Excellent communication skills. Fluent in Swedish/Danish and English language.


Personal skills
Ability to handle customer requests in a structured way, prioritize, and manage numerous deadlines and a lot going on at the same time
A deep interest in business, creating results and developing yourself
Ambitious, eager to bring new ideas to the table, result driven and dare to take responsibility
An ambassador of the Barry Callebaut values: Customer Focus, Passion, Entrepreneurship, Team Spirit and Integrity


ADDITIONAL CONSIDERATIONS OR COMMENTS
You will be located in Mjölby and report to our FM Nordic Sales Manager.


DO YOU SHARE OUR SPIRIT?
You love chocolate and cocoa products
You feel connected to our mission of sustainability
You are self-motivated, ambitious to work, have potential for growth, ability to work both autonomously and teamwork, interpersonal skills, multi-tasking, service-minded and enjoying footwork
You are ready to make your mark, deliver amazing results
You have entrepreneurial spirit in that you’re comfortable with ambiguity and are energized by the process of building something lasting from the ground up
You enjoy sharing your knowledge and talents with your coworkers


What's in it for you?
Would you like to work for a successful and fast-growing company with innovative and tasty products? As a leading and globally active company, Barry Callebaut understands that our strength comes from the passion and expertise of our people. Barry Callebaut offers a challenging and dynamic international work environment with real opportunities for growth and self-development. As we strive to create an environment in which our people can continue to learn and develop their skills on an ongoing basis, it is our goal to encourage entrepreneurship and creativity. We offer you a great opportunity to take an active part in the expansion of a great company with great products and a possibility to grow.
The last application date is 2021-09-30. This vacancy can be closed before the last date to apply.
To make sure that your personal data is kept safely, we kindly ask you to apply through our recruitment system. We will not handle resumes via e-mail or equivalent.