Sales Support - Sandvik Manufacturing Solutions

Within Sandvik Group, we’re passionate about development and advanced technology, and we’re now taking the next step in our quest to disrupt the industry and challenge the status quo. In this specific case, we’re aiming to accelerate the growth of our digital products portfolio by introducing a new division into the Sandvik family – Design and Planning Automation, a proud member of Sandvik Manufacturing Solutions. To this division we’re now extending our team with a Sales Support in a brand-new role.
To give you a glance of our reality, you’ll be joining a place of innovation, speed, agility and inclusive collaboration. A place where pioneering software technology meets the core of manufacturing, and where we nurture an ever-growing portfolio of digital products and business based on the needs of the market and our customers. To support us, we’re joining forces with our industry focused R&D organization and we’re building a modern innovation lab to explore our solutions in a real live setting.
Your mission
In this position, you process sales and invoices so that customer orders are dispatched, invoiced and paid accurately and on time – as well as conduct contracts, sales documentation, proposals, reports and other correspondence. Your responsibility includes making standard calculations, reporting statistics and performing background research on customer accounts, prospects, competitors and industry trends to support the contract or sales team’s activities. You answer internal and customer inquiries on service and product availability, prices, delivery times, and the status of orders so that inquiries are dealt with promptly and accurately. Through communication with staff from other areas in the organization – such as production, warehouse, transport, or distribution – you confirm status of orders and resolve customer complaints. Your work includes using databases or other computerized systems to maintain up-to-date customer records, sales commissions and expense records – and to generate contract or sales reports and statistics. One of our core portfolio products you work with is CribWise – a software solution for controlling stock and its availability, while triggering purchase and service orders to suppliers.
The location for this position is at our new facilities at Gasverket in Stockholm. Some travels might be included in the job if needed to visit customers.
Your character
We’re looking for someone with relevant high school degree, or the equivalent – as well as experience from working in similar roles. Good computer skills are an advantage, where experience of SAP, for example, is of particular value. As we’re a global organization, excellent English skills, both written and verbal, is required, meanwhile Swedish is a plus.
We recognize and value your passion and personality, and you’re a thorough and structured person. You’re service-minded and a social self-starter. Your curiosity makes you willing to learn, and your technical interest and skills enables you to grasp new systems quickly.
Our Sandvik culture
Sandvik is a global high-tech engineering group with a decentralized way of working and a culture were focusing on customer value, innovation, fair play, continuous improvements and strong performance are encouraged. For us, it is clear that diversity of experience, perspective and background forms a solid foundation for achieving great results. Learn more about our business by visiting or website, LinkedIn or Facebook.
Application
Send your application no later than September 8, 2022. Read more about Sandvik Group and apply at home.sandvik/career (Job ID: R0043564).
As we aim for an open and fair recruitment process, we utilize assessment tools to safeguard objectivity. Shortly after the last application date, you’ll therefore be asked to take a personality and logic ability test.
Contact information
For further information about this position, please contact:
Joakim Johansson, recruiting manager, +46 (0)26 26 02 73
Union contacts - Sweden
Thomas Lilja, Unionen, +46 (0)70 261 04 82  
Kerstin Norlén, Akademikerföreningen, +46 (0)70 616 42 83   
Peter Olsson-André, Ledarna, +46 (0)26 261 984

For more information about the recruitment process, please contact HR Services, +46 (0)26 261 444.
Recruitment Specialist
Jessica Hill Holm
Sandvik Manufacturing and Machining Solutions is a business area within the Sandvik Group and a global market-leading manufacturer of tools and tooling systems for advanced industrial metal cutting. The business area also comprises the areas of additive manufacturing and digital manufacturing. In 2021, sales were approximately 37​ billion SEK with about 20,000 employees.​