Sales Support Specialist – Commercial Lead Service

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
You will be part of ABB Process Automation business area and work both with Energy- and Process Industry division and our exciting market.
We are one of the world’s richest regions in terms of natural resources, and by applying our knowledge and innovative engineering we help to utilize those resources in safer, smarter and more sustainable ways. We collaborate with customers to deliver products, projects and services worldwide leveraging our unique competence in automation, electrical, digital and integrated solutions to enhance productivity, resilience and business value for the process industry & energy segments.
As Commercial Lead you will be responsible for the bridging between the service provider organization and our service sales team in Energy Industries in Sweden. The role is based in Västerås and we’re looking for a person who gets energy from meeting our customers to present and take the dialogue how to create the best value with our service offering. In this role you would take the lead in adapting our service offering for the various segments we serve based on the Global Service portfolio.
You will work closely together with our sales team who has the sales responsibility for the service portfolio to our customers, but you will be the significant “value adder” in bridging the offering between Sales and Service organization.
This position reports to Sales Support Manager - Technical Sales.
Your responsibilities
Adapting the service portfolio for our service services based on the global Care 2.0 offer to the local market needs
Developing the service descriptions and anchoring implementation of the services in the local field service organization
Developing the calculation model for the service services based on the current model and further developing the current contract model for our service contracts (where the services are included). Further developing the service portfolio with customer requested local services
Supporting our salespeople in marketing/selling service agreements with various services
Supporting our salespeople in developing/producing service contract tenders
Carrying out white spot analysis for different types of marketing activities/campaigns
Developing basis for offering campaigns to customers
Updating our customer database for installed base of ABB systems as basis for campaigns

Your background
A Master of Science/Bachelor’s degree or similar in any technology field
Experience in “face to face” related customer contacts/relationships
Knowledge in the process industry, electrical and automation projects
Being quality-conscious and appreciating the work processes being in continuous improvement and innovation
Driven, flexible and customer-oriented personality
Self-independent as well as a team player
Oriented to make a win-win situation where both the customers and ABB are winners

More about us
Recruiting Manager Björn Holmén, +4621 32 52 04, will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Torbjörn Eriksson, +4621-34 25 72; Ledarna: Leif Öhrberg, +4621 34 23 25; Unionen: Lennart Rixman, +4621-32 52 25. All other questions can be directed to Talent Partner Therese Ideblad, +46 725 53 80 40.
Welcome to apply the latest by September 8, 2022. Please note that selection will be done on an ongoing basis and the position may be filled before last day of application.
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.