SALES SUPPORT SPECIALIST / SÄLJSUPPORT

Job Description
We are looking for Sales Support Specialist to our client. In this role, you will support the global sales team with order registration, order acknowledgement, shipment planning and providing information to their sales channels globally.

The order team works closely together and supports each other in their tasks. The team is free to develop the processes together and the daily activities are managed with the team lead. The order team has several different competence areas and there are plenty of opportunities to develop new skills within the team.

Responsibilities:
- Ensures the resolution of customer issues (e.g., order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.
- Coordinates resolution with After-Sales Service and/or Spare Parts teams.
- Recommends appropriate solution for customer requests, and coordinates with related teams to ensure the complete.
- Handling of the request (e.g., production capability and scheduling, resourcing, quotes, price lists, invoice) is in place.
- Proactively informs customers about issue status based on inputs and clarifies any questions.
- Ensures a positive customer experience throughout the entire process.

Company Description
Our client is a leading global technology company that creates products, including robots, and solutions within, among other things, automation and digitization. The group's companies are in around 100 countries and the headquarters in Sweden is just outside Stockholm.

About JobBusters
JobBusters is an authorized staffing and recruitment company targeting white-collar workers and was started in 2011. We at JobBusters care about our consultants and our goal is always to build long-term relationships with both consultants and clients. Our goal is always to match our clients' dream candidates with our candidates' dream jobs!

Qualifications
- You have completed upper Secondary School (gymnasium).
- You have minimum 2 years of work experience with similar tasks, such as sales administration or other administrative tasks.
- You are fluent in English and Swedish, both written and spoken.
- Meritorious: Experience in working with ERP systems and/or SAP.
- Meritorious: Experience in working with import/export.

When you join JobBusters
As a consultant at JobBusters, you can feel secure with a collective agreement, available consultant managers and committed recruiters. As a consultant, you also get access to our network of exciting companies and clients! For us, it is important that you as a consultant feel comfortable, feel a sense of security and community with us as an employer. We offer an occupational pension, salary change and the option of flexpension. You also get access to our benefits portal, where in addition to wellness allowance you have access to lots of discounts and offers in wellnes, home and leisure, transport, healthcare and much more! Your well-being is of the highest priority for us and we offer, among other things, a digital solution that helps our employees find tools to deal with all the challenges of everyday life, both at work and in private life.

Personal qualities
As a person, you thrive in a fast-paced environment and can manage your time as well as parallel projects and tasks. You are thorough, detail oriented and organized while also able to manage ad hoc tasks. You have a professional and positive can-do attitude. You are a natural problem solver and team player who thrives when working closely in a team with shared team responsibilities.

Salary
By agreement.

Admission and Application
Full time position, 40h/week. The position will start as soon as possible, and the assignment is expected to run for 6 months with possibility of extension. For this assignment you will be employed by JobBusters and work as a consultant for our client in Stockholm, Kista or Sollentuna. Submit your application today, as interviews are ongoing.