Sales Support Specialist to High Voltage Service

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals, and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation
We are doing something unique in the power industry – our technology enables greater amounts of power to reach customers with minimal environmental impact. As pioneers and market leaders in the field we deliver groundbreaking technology to customers all over the world!
We are expanding our team and are looking for you who want to be part of the journey to enable grids for the future! We have a friendly, diverse, and multidisciplinary environment.
Join Hitachi Energy and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.
High Voltage Service is a separate unit within the High voltage-business unit. Our core business is to provide various services and after sales support for products belonging to the High voltage products portfolio, technical support services to internal and external costumers.
Working as a technical sales support specialist in the HV service team gives you an opportunity to work with technical solutions and expertise as one main area of responsibility areas working with sales teams locally as well as globally. This job is based in Ludvika, Sweden.
Your responsibilities
Providing technical solutions and advice regarding high voltage equipment towards sales and customers.
Working with product care and identifying suitable replacement components and maintaining or updating documentation.
Collaborate with other employees cross functional, within the local unit as well as the global organization to achieve goals within the unit.
Offering general support to global team regarding questions about products specification and suitability, provide and details and knowledge connected to our high voltage products.
Monitor change processes initiated on active products and provide input on change impact from service perspective.
From time to time create reports or formalize technical documentation in form of FMEA or RCA’s.

Your background
Detailed knowledge about high voltage products is required for you to be successful in this role.
You are happy to take initiative, propose solutions and contribute to our department.
Fluent in both Swedish and English, verbal and written.
You are a cooperative and transparent team-player with a holistic perspective on what is best for the company.
To be successful in the role we see that you have strong communicative skills as well as commercial experience.
You hold a university degree within relevant field and/or similar work experience.

More about us
Are you ready for an exciting new challenge? Does the above description sound like you? Welcome to apply by 2023-04-23! Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don’t delay, apply today!
Recruiting Manager, Håkan Enbäck, hakan.enback@hitachienergy.com will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Philip Bengtsson, +46 107 38 25 17; Ledarna: Christer Fridlund, +46 107-38 29 12; Unionen: Johan Frisk, +46 41107-38 39 68. All other questions can be directed to Talent Acquisition Partner Elias Stroberg, elias.stroberg@hitachienergy.com
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com