Sales support, Stora Enso Timber AB

Stora Enso is a leading provider of renewable solutions in packaging, biomaterials, wood and paper on global markets. Our aim is to replace non-renewable materials by innovating and developing new products and services based on wood and other renewable materials. We employ some 27 000 people in more than 35 countries, and our sales in 2015 were EUR 10 billion.

Stora Enso’s Wood Products division is a market leading provider of innovative wood based products for construction and interior usages. The product range covers all areas of urban construction including massive wood elements and housing modules, wood components and pellets together with a variety of sawn timber goods. The division has more than 20 production units in Europe and operates globally.

Wood Products division has some 4000 employees worldwide with a sales volume in 2015 of EUR 1.6 billion and with an operational EBIT of EUR 81 million.

Wood Products produces 5.2 million cubic metres of sawn wood products, including 2.5 million cubic metres of value added products.


Description
Stora Enso is currently looking for a new member in the Customer Service Center team. The center consist of teams in six different countries that operate internationally. Due to a recent expansion of the organization the Swedish unit is now looking to expand from three members to four. You will work as the link between the production, sales office and customers. The primary responsibility of this position is to support sales with different administrative task such as handling the order-delivery process and questions regarding payments. You will also continuously update orders and deliveries in the business system as well as perform other required tasks.

You will cooperate with different units, involved in the sales process, within the company as well as work closely with customers in different projects. The role is important in the sales process to facilitate and ensure customer satisfaction and your ability to cooperate with both colleagues and customers is crucial to succeed.

The position is located in Falun

Qualifications
We are looking for a person that has a bachelor degree or equivalent relevant work experience. Previous experience of working with customer service or sales is advantageous. We expect you to be fluent in Swedish and English with a high degree of communication and people skills.

To succeed in the role you need to be highly motivated and very service oriented. You should also be detailed focus, able to work both independently and in teams. Your ability to handle deadlines and prioritize workload is crucial for this position as well as being flexible and good at problem solving.

More information
In this recruitment process Stora Enso is cooperating with Experis. If you have any questions about the position contact recruitment consult Joakim Davidsson at 070-379 23 44. We select applications continuously.
Welcome with your application as soon as possible but latest August 21, 2016.

For additional information:
Kerstin Tordmar, Unionen +46 (0)1046 712 14
Anders Clason, Akademikerföreningen +46 (0)1046 150 52


You can only apply at Stora Ensos homepage!
https://storaenso.taleo.net/careersection/jobdetail.ftl?job=005694&lang=en

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