Salesforce Administrator

At Epidemic Sound, we make soundtracking content simple and inspiring with unlimited access to music and sound effects. Headquartered in Stockholm, with offices all over the world, we are a force of over 500 on a mission to soundtrack the world. Our innovative licensing model paves the way for creators - from YouTubers to small businesses to the world’s most recognizable brands such as Netflix, Redbull and BBC - to use sound to enhance their content while simultaneously supporting artists both financially and creatively. Epidemic Sound music is heard 2 billion times a day on YouTube alone and is recognized as one of Europe’s fastest-growing companies by the Financial Times. Epidemic Sound is backed by EQT, Blackstone, Creandum, Atwater Capital to name a few.

As a Salesforce Administrator in the CRM Systems team at Epidemic Sound, you will be responsible for the day-to-day configuration, support, maintenance, and improvement of the Salesforce platform. Your role will be crucial in ensuring that our Salesforce system remains efficient, user-friendly, and aligned with our business objectives. You will collaborate closely with stakeholders across the organization in order to identify, develop, and deploy new business processes and solutions using Salesforce.

What you can expect to work on;

- Configure objects, fields, formulas, validation rules, record types, Lightning pages, analytics, process automation, sharing & visibility, and user profiles.

- Ensure data quality and integrity within Salesforce through data cleansing, de-duping, and other data management techniques.

- Manage end-to-end implementation initiatives, ensuring successful deployment and user adoption.

- Facilitate end-user communication and manage power user groups, including organizing recurring power user meetings and preparing user communications for new features.

- Develop and maintain user training materials and conduct training sessions as needed.

- Provide technical support to Salesforce users.

- Own the platform support workflow and present updates to the Product Manager and Tech Lead on a weekly basis.

- Monitor and improve Salesforce platform performance and user adoption.

- Stay up-to-date on the latest Salesforce features and best practices.

In order for you to thrive in this role, we believe that you have:

- A strong understanding of the Salesforce platform and its core features

- Proven experience in Salesforce customization and configuration

- Experience in data management and analysis

- Excellent problem-solving and analytical skills

- Strong communication and interpersonal skills

It would be a bonus if you also had:

- Salesforce Administrator certification

- Experience with DevOps and release management

- Familiarity with other SaaS platforms

Equal Opportunity Employer:
We believe that bringing people together from different backgrounds, experiences and perspectives makes for a healthy workplace, a more successful business and a better world. We value diversity and encourage everyone to come and soundtrack the world with us.


Application
Do you want to be a part of our fantastic team? Please apply, in English, by clicking the link below.