Salesforce Manager

Hi there, glad you found your way here! At Billogram, we provide a digital platform for billing and payments that streamlines customer management while improving the customer experience. By using innovative technology, we help companies automate the payment process as well as allowing the invoice to become a communication channel that strengthens the relationship to customers. From being a static, neglected piece of paper, our new and evolved invoice becomes an interactive way to create customer loyalty, all while making the process more efficient.
Billogram is a well funded scale-up on the verge of internationalisation, and the coming years will be a ride, as new markets will be added at a rapid pace, starting now. To support this growth journey we are looking for a Salesforce manager to help us build best in class system support to scale a winning commercial organization.
In our current Salesforce scope, we have Sales Cloud and Pardot under implementation with Service Cloud on the road map. Given that we are currently implementing Salesforce, this is a great opportunity for a person who wants to have a true impact on the system, by building, developing and continuously enhancing system support across a commercial organisation and processes. Focus of the role will be on development through configuration rather than coding. This is a prioritized area, key to create scalable processes and a data driven approach throughout the commercial organization.
We believe that the right person with the right mindset and ambition really can excel at Billogram and grow with the company. Most importantly, we are looking for a candidate who is humble, curious and wants to be a contributor to the overarching objective of developing Billogram into a global company with a leading position.
Responsibilities:
Hands-on daily CRM (Salesforce) operations to coordinate and ensure the best execution including; building reports and dashboards, documentation of processes and architectural setup, data cleaning and accuracy as well as break fixes and CRM maintenance.
Manage all aspects of CRM and maintain a high level of communication across the sales team.
Responsible for continuous Salesforce trainings and onboardings.
Together with the sales team identify salesforce bottlenecks, challenges, and implement solutions to help the sales team to add scalability, drive retention, and incremental sales.
Evaluate, prioritize, develop, manage, implement and test CRM and tech-initiatives together with team lead and other stakeholders (eg: new tool integrations, automation/optimization etc).

Requirements:
Bachelor's degree within relevant field.
Previous experience from working with Salesforce, either in a similar role or as a consultant.
Experience from working in a high growth and fast paced organisation.
User centric approach and mindset.
Team player with strong verbal and written communication skills (in English), as you will be interacting with many internal stakeholders on a daily basis.
Tech-savvy individual.
Logical, structured, and detail-oriented with a process mindset.
Admin certification in Salesforce is nice to have but not required.

Not required:
Written or spoken Swedish.

What we offer:
At Billogram we promise you an exciting journey as we break into new markets and grow at a rapid pace. That aside you will get lots of freedom and opportunity to develop together with great colleagues at our office, right in the center of Stockholm. We also offer flexible working hours, exciting challenges and a whole lot of laughs.
If you have any questions, or want to know more about us, don’t hesitate to get in touch. By now you’re hopefully already imagining yourself joining the Billogram team, and if that’s the case, we look forward to hearing from you as soon as possible!
Welcome to the world of Billogram!