SalesForce Platform Admin

About Axis Communications
Axis offers intelligent security solutions that enable a smarter, safer world. As the market leader in network video, Axis is driving the industry by continually launching innovative network products based on an open platform - delivering high value to customers through a global partner network.

Axis has long-term relationships with partners and provides them with knowledge and ground-breaking network products in existing and new markets.

Axis has more than 2,100 dedicated employees in more than 50 countries around the world, supported by a global network of over 80,000 partners. Founded in 1984, Axis is a Sweden-based company listed on NASDAQ Stockholm under the ticker AXIS.

For more information about Axis, please visit our website www.axis.com .

Reference number: 1779 ERP Group within IT Services is looking for a SalesForce Platform Admin. As part of Information Systems, IT services manages the majority of interactions, services and business process support within Axis. IT Services consists of the ERP-group, the Project Office, the IT Helpdesk, the Web, the Usability-team and the BI-team.

SalesForce Platform Admin The ERP group at Axis is responsible for the support, maintenance and development of the ERP suite of systems at Axis including sales support, customer support and e-commerce systems. We have a lot of interactions with the organization around business processes and how to translate the requirements of those into supportive systems.

As a Salesforce Platform Admin you will together with the product owners adapt the system by configuration. You will maintain the users and make sure they have the prober permission set. Documentation of the system and the processes is another important task. You will contribute to the support of ongoing Sales operations, as well as being the main resource in implementing customer support system.

Since the system will have integrations with other business systems and there is development of different APIs it is much needed to have skills within handling of requirements and you will work together with development team at Information System. Also to be familiar with testing, verification and validation. We expect you to and have strong social skills.

Duties in short - Expected but not limited to:

Work with internal stakeholders to ensure configurations effectively support business requirements Implement and test new enhancement requests after assessing their potential impact Work with Quality Assurance to ensure creation of appropriate test cases and regression scenarios Manage security, users, roles, profiles, groups, queues, and other setup options Regularly perform database queries and reports Respond as second line support to tickets Create and maintain internal technical and end-user documentation Support and troubleshoot integrations between systems
We also think that you have/are:

Structured and inspiring in your work Excellent written and verbal communication skills, fluent in English Good communicator Driven and self-motivated Analytical and "lyhörd" +5 years’ experience working with business systems Relevant education from university Previously worked with SalesForce suite of applications like Sales Cloud, Service Cloud or Pardot Knowledge of APEX programming
WHAT IS AXIS? Axis is a fast growing and innovative IT company with a global footprint. Our success is largely due to our highly skilled staff and our strong culture of daring to succeed and allowing ourselves to constantly break new ground. At Axis our employees are innovative, dedicated and energetic and that’s just the beginning. They are the driving force of the company and seek to move it forward towards the goal of being number one in our industry. As the global market leader in network video, Axis is driving the industry by continually launching innovative network products based on an open platform - delivering high value to its customers. WHAT AXIS CAN DO FOR YOU? This is a great opportunity to grow in an international organization. You will have a great chance for development in a rapidly growing organization that promotes individual growth. We welcome your application and look forward to the possibility of you joining us!

READY TO ACT? Axis is a company realizing the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success. Would you like to grow with us? Find out more from our recruiting manager Dan Jensen, at phone +46 46 272 1800.

This recruitment is handled solely by Axis Communications AB, and we politely but firmly decline all calls from recruitment and consulting companies.