SAP FICO Application Support Engineer

We are looking SAP FICO application Support Engineer to Support Incidents by providing qualified solutions within targeted SLA.

Support Problems by taking tasks and good coordination with team members within targeted SLA

Communicate with end users to understand actual needs and propose solutions

Sharing knowledge with other team members

SAP customization in cooperation with our Build team

Provide UAT for the OneERP Program and Post go-live Support of existing platforms and modules

Specify and document changes and updates to existing developments with minor supervision

Minor degree of project management may occur

Guide and mentor other consultants when necessary

Work cross-functionally in collaboration with other team members

Requirements

Able to apply the following competences independently in all key elements of the position:

SAP FI and CO modules - General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cost and Profit

Center Accounting (CPA), CO Profitable Analyst (COPA)

Integration with other SAP modules

Knowledge on Idoc’s /interfaces

Experienced in trouble shooting system & data issues.

Implementation experience is preferred, but not needed.

Previous experience in working for a large international company.

High competency of IT processes/concepts
High competency of ITIL process
High level of knowledge of the SAP S/4HANA environment and understanding of the integration with other systems
Deep understanding of the relationship and interfaces between other modules and your own
Significant level of knowledge of the different business segments

Soft skills
Service mindset with operation excellence
Fluent in both written and spoken English
Flexibility to deal with complex situations
Motivated and proactive, team player
Strong ability to assess and prioritize based on business impact and urgency
Strong Communications skills and able to work with diverse stakeholders in global environment
Strong coordination skills
Strong stakeholder management skills
Proficient in the use of Microsoft Office 365