SAP System Manager

Company Description
Vattenfall is one of Europe’s largest producers and retailers of electricity and heat. Our main markets are Sweden, Germany, the Netherlands, Denmark, and the UK. The Vattenfall Group has approximately 20,000 employees. We have been electrifying industries, powering homes and transforming life through innovation for more than 100 years. We now want to make fossil free living possible within one generation and we are driving the transition to a sustainable energy system.
Job Description
Do you get energized by continuously improving processes, technical solutions and ways of collaborating? Do you like to stay up-to-date on the latest trends, developments and changes, both in the utility industry and within Vattenfall? Are you the spider in the web who loves to coordinate and organize and has great communicative skills? Then you should apply and become part of our department Billing & Contract Customer IT Sweden as System Manager and use your talent and skills to enable our business goals.
Billing & Contract Customer IT Sweden, which is part of Customer IT that drives the technology behind One Customer Experience, builds and runs a Billing solution based on SAP IS-U and SAP CRM supporting all Nordic business units in Vattenfall that have a customer relation.
As a System Manager you are responsible to provide expertise to ensure that stable and reliable solutions are designed, developed, implemented and maintained and you will contribute to quality assurance activities to meet business needs. You control and plan our working methods to deliver the services in the most secure and cost-effective way possible.
Qualifications
We believe that you - as our next System Manager - have strong communicative skills and a well-structured way of working. You master Swedish and English in both spoken and written format. You are always eager to learn more and take joy in developing colleagues by proactively coaching and supporting them.
You strengthen Vattenfall, with your ideas and passion about IT and SAP, in its ambition to become an increasingly innovative, digitalized and automated company.
Furthermore, you are familiar with generic development approaches like Waterfall and Agile and you have in-depth knowledge of and proven experience working with ITIL processes, including but not limited to incident-, change and problem management.
Finally, you are proud of your broad understanding of technology/IT, which you use to have effective dialogues with other teams that are part of the end-to-end delivery of the SAP ISU/CRM systems (including databases and servers).
Your responsibilities will include:
Coordinating relevant people, processes and technology to ensure the reliability and stability of our SAP IS-U / CRM systems and that they remain value adding to the business in collaboration and cooperation with the system owner
Ensuring that procedures and activities are in place to maintain the right level of security and that the systems fulfill relevant and applicable regulatory requirements (for example GDPR)
Ensuring that system documentation is maintained and up-to-date and that adequate and successful handover of project deliverables are done to the maintenance organization
Conducting annual budget planning to ensure all necessary system maintenance is planned and catered for
Monitoring of performance in relation to agreed service levels and reporting on internal KPIs, incidents, system performance and storage usage
Ensuring that incidents, changes/projects and system maintenance issues are effectively and efficiently handled, in collaboration with relevant parties
Managing licenses and the performance of our third party suppliers, which are key for the operation of our systems
Supporting in both internal and external audits and ensuring that any findings are effectively and timely mitigated

Location Sweden, Solna, with flexible work from home possibilities
Additional Information
Additional Information We offer a challenging and independent job in an informal, dynamic working environment. You can play a part in shaping the future of a company where the only constant is change. Besides being a challenging and inspiring place to work, we value a great work atmosphere! Everyone is really committed and we want to be the best in what we do.
We offer good remuneration, attractive employment conditions and opportunities for personal and professional growth. You get the opportunity to create your own career within the company.
At Vattenfall, we are convinced that striving for diversity helps building a more profitable efficient and attractive company. Therefore we seek a harmonious balance of employees in terms of gender, age, and ethnic and cultural backgrounds. We believe in work life balance and the flexibility to work from home.
For more information about the position you are welcome to contact hiring manager Marie Larsson: marie.larsson@vattenfall.com. For more information about the recruitment process you are welcome to contact our recruiter Valentijn Berkien: valentijn.berkien@vattenfall.com
As Vattenfall is part of the Swedish critical infrastructure many of our positions are security classed. If this position is security classed the final candidates can be subject to a security vetting process, according to the Swedish legislation.
Looking forward to your application! We kindly request that you do not send applications by any means other than via our website.
Trade Union representatives in Sweden via Vattenfall´s switchboard +46 8 739 50 00. Sofi Wadström (Akademikerna), Inger Strandberg (Unionen), Christer Gustafsson (Ledarna), Lennart Bengtsson (SEKO).