SAS,Technical Support Consultants

SAS Institute is world leading within Business intelligence and business analysis.We have since the start in 1976 developed and sold IT-solutions that makes it easier for companies and organizations to make better business decisions.SAS Institute has totally made 40 000 customer installations - you will find our solutions with among others 90 percent of the Fortune 500 companies.We are the worlds largest private owned software company with 10 000 employees and a yearly income around 10 billion Swedish crones.SAS Institute AB started in Sweden in 1986.Today we are about 100 employees with offices in Stockholm and Gothenburg.Our customers represent a cross over of the Swedish industry and the public sector.SAS Institute AB is a subsidiary to SAS Institute Inc., Cary, NC, USA. SAS Institute are looking for Technical Support Consultants SAS Institute AB are looking for Technical Support Consultants who would like to be part of our Customer Support team, to help our customers to solve technical problems they could face when using the SAS Software, or to help them installing, configuring and using it. Major Responsibilities: .[Provides technical support services for core SAS Institute components, technology or solution independently.Involves providing phone, onsite and email support for SAS Institute products and solutions to our costumers..[Recognizes improvement needs for the technical support process in the supporting areas and makes suggestions for resolution..[Organizes and performs technical projects independently or in a team[ .[Perform smaller consulting or installation tasks, in a clearly defined technical environment Knowledge & Experience: .[Has experience with different OS, like Windows or UNIX, about the different Internet servers' configuration and possibilities, and mastering application servers like Websphere, Weblogic or Tomcat..[Demonstrated ability to program in high-level language, such as Java, C, C++, or SAS..[Experience in Applications Development and tertiary Degree in IT or equivalent technical studies/work experience .[Strong understanding of Operating Systems at systems level: Microsoft Windows (e.g.Win2000/2003, WinXP), UNIX (e.g.HP/UX, Solaris, AIX, Linux)..[Working knowledge of at least one Relational Database (e.g.Oracle, DB2, Microsoft SQL Server) .[Good knowledge of web servers (Apache, IIS, JBOSS etc) Who are you?.[A problem solver: capable to "think out of the box" when dealing with complex problems, until the customer problem is solved..[Ability to understand technical documentation in self-study, and to learn the many new technologies, products, solutions, etc.[[ .[Excellent with customer interaction, with users having various technical backgrounds .[A team player who handles deadlines in a multiple task environment, with professionalism and consultative skills.You can read more about SAS Institute on our website www.sas.com/sweden. If this you, don't wait.Apply today! Jobbet.nu does not receive and/or process any applications via e-mail or regular mail.Apply to this job by visiting www.jobbet.nu.