Scrum Master to Customer AI

Company Description


We love design, and we love technology! Even more, we love data! Our diversity makes us strong and creates an inclusive and welcoming workplace where everyone’s individuality is highly valued. We are looking for Scrum Masters who want to work in a modern organization, where agility, automation, and cloud are non-negotiables.
We are on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. Rapid technological development and new customer behaviours are transforming the fashion retail industry. To cater the individual needs and desires of our millions of customers, Business Tech delivers technological solutions for the entire value chain for all our brands.
The best ideas evolve when great minds with different perspectives get together. We’re all on the same team in a global environment and we learn from each other. There are endless opportunities to grow – your development is all up to you!
We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. H&M Group – Business Tech.




Job Description


Do you want to shape the future for how H&M can use AI and analytics – in everything we do? Are you passionate about data and how it can support us in making even better decisions about our business? Then you might be our next Scrum Master!

We are now looking for a Scrum Master in our new organization Business Tech - in the product area AI Foundation.

As a Scrum Master, you will work with two different multi-competence product teams – consisting of data scientists, engineers, and analysts – with a focus on creating AI-supported software for transforming how we work at H&M. Your mission is to support the Teams and their Product Owners in constantly improving their way of working and efficiently deliver value for the organization.
You believe in a culture of collaboration, transparency, safety, and trust. You enjoy challenging, coaching, and empowering your colleagues to enable them to lead, collaborate, and deliver exceptional customer and business results. You are self-driving and enjoy shaping your agenda to maximize your impact on your team results.
You are curious and passionate about technology. If you stay up to date with the latest techniques for product discovery and hypothesis-driven product development and have previous experience in working in a high-paced software delivery setup or have experience within the AI & advanced analytics area, we want to speak with you!
What you will do
Coaching the PO on how to be more outcome-oriented and customer-focused when managing the product and product backlog.
Coaching the team on how to be more autonomous, self-organized, and high-performing.
Help everyone in the team, or interacting with the team, to understand Scrum theory, practices, rules, and values (teaches, coaches, facilitates).
Ensuring that the team understands and applies the Agile and DevOps mindset
Ensuring that the impediments to the team are acted upon
Facilitating the events required by Scrum and ensuring that the team is actively driving development.
Keeping the team focused on its mission, if needed shielding the team from interruptions.
Communicating deviations & risks (delays, overburden, unclarities, etc.) to the Product Owner and product Area leadership team.
Representing the team in cross-Product Area/Domain alignment meetings and/or other cross-Product Area events.
Making the team continuously inspect and adapt their product as well as their way of working (e.g., follow up burn-down or cumulative flow diagrams and other KPI: s)
Following the team's health and actively acting to improve it.
Representing the team in scrum-of-scrums and quarterly planning.





Qualifications


Have several years of experience as a Scrum Master
Are a natural leader with an interest in both people and technology, with excellent coaching skills and you bring a high level of energy and motivation.
Have competence within different agile frameworks and supporting Tools'.
Have experience in OKR Methodologies.
Great collaboration and communication skills in English
Have strong problem-solving skills – able to find solutions in complex situations and involve various stakeholders.

Advantage if you also have:

Experience and understanding of AI and Machine Learning software development
Experience within customer AI (e.g. Customer Relationship Management, Product recommendations, etc.)
Previous experience in implementing agile in large development organizations.
Agile coaching experience and have worked with Kanban





Additional Information


Practical info
Please apply with CV and cover letter as soon as possible but at the LATEST 26th of June 2021.
Do you think we are a match? We hope so!
This position is placed in Stockholm, Sweden.