Searching for a level 3 programme Analyst

Arbetsbeskrivning

We are looking for a level 3 programme Analyst to our customer in Södertälje, Stockholm. Work decription For the below opportunity, we are looking for professionals to provide programmer support for applications in the life sciences domain across multiple locations.The professional will work as a member of existing support team.The focus of the team is to ensure the systems operate reliably to meets business requirements. The high-level responsibilities are .Requirement analysis .Create, modify and maintain design documents .Create, modify and maintain test plans .Code Review .Configuration management .Documentation and tracking of changes and resolution of technical issues related to new development .Act as level 3 support contact points for the Helpdesk for incident resolution during secondary and primary support phases .Impact analysis and estimation of incidents reported .Create, modify and maintain design documents .Review and testing of bug fixes and changes .Monitor and track incidents resolution for the application(s) .Configuration management .Documentation and tracking of changes and resolution of technical issues related to application support .Solution design and maintenance .Monitor SLA adherence Your profile We want you to have .Minimum 1 to 2 years experience in the appropriate technology, application support and application development..Excellent IT skills .Experience of systems that facilitate Incident, Problem, Change and Release Management an asset..Knowledge of ITIL standards & processes is an added advantage..Should know both Swedish and English Your personality You should have .High standard of verbal and written communications skills .Good organisational skills .Excellent problem-solving skills .Strong analytical skills .Customer service focused, e.g.attentive to end-user needs, work with due urgency, attention to detail..Ability to perform root cause analysis, performance monitoring and application related issues .Develop and implement process improvement initiatives and assist in achieving Service Management objectives..A commitment to continually update skills and knowledge.What can we offer you?As a consultant at Elan can we offer you the opportunity to increase you knowledge by working with different assignments at some of Sweden's successful companies and within different sectors.We have high expectations on you and your working performance, but in return we can offer you god development opportunities and career possibilities within a profitable and professional consultant carry out company.

Sammanfattning

  • Arbetsplats: Elan IT
  • 3 platser
  • Heltid/Deltid
  • Publicerat: 20 oktober 2008
  • Ansök senast: 14 november 2008

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