SecOps Manager

Verisure Information Security is now seeking an experienced SecOps Manager to lead a global and multi-disciplined team of up to 12 people, to deploy, administrate and maintain our cyber security tools and solutions.

The role will be part of the Group InfoSec organization reporting to the CISO. This position will be a key member of the InfoSec management team with critical responsibility to ensure support IT Ops / Dev to implement security KPI improvements, 1st line support for service incidents affecting security systems and day to day management and maintenance of security systems. The team mission is highly relevant, as it covers both the thinking and the hands-on needed to create large-scale and long-term impact. 

Responsibilities include:
* Manage the team to provide 1st and 2nd level support of security services, including triage and management of service incidents when necessary
* Work on policies with InfoSec and work with IT teams to maintain security hygiene KPIs (patching, encryption, AV/EDR, access control etc.)
* Work closely with InfoSec, Tech, and business stakeholders to ensure that security controls are implemented in line with the security strategy
* Engage with third-party vendors as appropriate for the support of our platforms and new project
* Set up a new 24/7 support function for security services
* Represent SecOps across Verisure at key cross functional team meetings
* Own and manage the project plan, financials, projections, issue/dependency tracking, resourcing and timescales for operations and projects
* Effectively communicate program status through regular and meaningful reporting on progress to key milestone dates, risks and issues
* Advocate delivery excellence, minimizing delivery risk
* Maintain team backlog and manage work to milestones and deliverables

What you bring

We´d like to see that you have excellent all-round knowledge across all Information Security Domains aligned with business sensitivity and a pragmatic, patient, and motivational approach. In addition, you´ll have practical experience in defining security requirements for new projects and initiatives. Leadership skills are essential.
* A mature and pragmatic approach to information security/sec ops developed through hard-won experience of 5+ years in similar field.
* Experience managing, leading and motivation the SecOps team, hire and recruit new teammates as needed.  ​
* Experience managing projects and designing project plans, tracking, resourcing, and timescales.
* Excellent stakeholder management skills ensure that security controls are implemented in line with the security strategy.

This is a global role based in Madrid that works across country borders, so excellent English is a must. Spanish would be nice to have as the existing team is based in Madrid.

Everything we do is driven by our DNA.  Our DNA has enabled us to grow at a double-digit pace for many years and is setting us up to continue this journey.
* Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly.
* Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline.
* Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously.
* Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win.
* With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always.

Keywords: SecOps, InfoSec, Information Security, Leadership, IT