Senior Application Engineer

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.
We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.
If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at https://www.aveva.com/en/about/careers/
Senior Application Engineer
The Senior Engineer is a key role in contributing to the growth of business within the region, providing the essential post-sales product support, training, consultancy, and implementation for AVEVA applications. They will work very closely with the sales team in identifying opportunities, providing technical support at all levels of customer engagement and responding to product support issues.
The job holder is accountable for delivery of professional services to customers, either internally or externally, and may be required to travel as a representative of the company wherever necessary to deliver services.
Provide first line product support as required to customers in the region, under minimal guidance.


Promptly addressing and resolve customer technical issues.


Provide high quality, specialist product training in both AVEVA training centres and at customer locations.


Deliver excellent, professional and knowledgeable deployment and configuration services to AVEVA’s customers.


Work with members of the technical team and technical managers to help develop scopes of work and proposals for consulting and customisation services.
Develop technical skills within their primary domain and into other AVEVA product areas to assist in the growth of the technical team in the region.


Provide industry specific consultancy, based upon related experiences to aid other members of the team to achieve successful product positioning.


Coach & mentor junior employees or new recruits


Provide pre-sales support, such as demos and presentations, as required by line management.

Skills and qualifications:


Strong customer service skills and the ability to resolve customer problems with little direction or guidance


At least 2 years’ experience in delivering customer focused technical training


Associate’s or Bachelor’s degree (or equivalent experience) in a relevant engineering discipline is highly desirable.


Proven 4 years or more experience of AVEVA products or similar technologies


Proven 7 years or more knowledge of engineering, design, procurement or construction within a relevant industry (e.g. Plant or Marine) from either an owner-operator or an engineering contractor background.


Excellent problem-solving skills.


The ability to manage and handle multiple commitments simultaneously.


Willingness to travel extensively (potentially worldwide) to perform consultancy tasks.


Knowledge in programming. Exposure to PML and/or C# would be an added advantage.

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.


AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.