Senior Assistant Supervisor & Senior Executive Administrative Assistant

The Assistant Supervisor will work closely with the Assistant Manager to provide a framework that hires the best Assistant talent and supports CIB businesses effectively.
As a Senior Executive Administrative assistant within the Corporate Bank, you will predominantly perform diverse secretarial duties requiring confidentiality, a strong work ethic and common-sense approach. Support requirements will vary from day to day dependent on the business covered and all applicants should have a solid PA background and skill set with a strong degree of flexibility given the demanding nature of this role.
Core Responsibilities:
Advanced, proactive diary management, facilitating swift set-up of client meetings
Complex, high volume email management (where applicable)
Client facing position, internal and external client handling. Gate keeping both in person and over the phone
Shared phone coverage for a busy group, involving significant interaction with clients and senior members of the firm
Meetings, conference calls, Zoom & Microsoft Teams call set up - internally and externally, event management
Finalise complex travel arrangements: co-ordination of flights, check in, VISAs, accommodation and ground transportation logistics following a Corporate Policy. Manage a multitude of frequent changes at short notice and prepare travel itineraries
Management of expense processing through Oracle, reimbursement, personal amounts owing and account reconciliations
System functionality expert - utilise internal systems, complete accurate data entry into internal management information systems and responsible for accurate collation of information to senior management
Become integral part of business, understand group priorities and expectations
General administration duties (Room bookings, filing, photocopying, faxing)
Partnership with assistants across the CIB group to provide coverage for absence where necessary.



Essential skills/experience:
Polished, professional client handling and relationship building with all clients and cover groups
Full competency in diary management, can apply good judgment and has an understanding of competing priorities
Strong, executive communication style
Experience of effectively arranging travel, production of accurate itineraries, plan B & C, able to navigate systems well and apply good judgment on how to optimize traveler’s time
Can demonstrate pro-activity and ownership within a role
Strong technical capabilities
Awareness of expense arena, expense systems and cost control initiatives e.g. can champion expense policy, process expenses in a timely manner and reconcile accounts accurately
Polished, professional approach, calm and composed manner, ability to work in a pressured environment and partner effectively with peers.
Exhibits a positive, common sense, constructive attitude to drive bankers schedule and help manage time effectively
Is flexible, willing and open to change
Can follow up without prompting and keep 1 step ahead of arrangement and requirements, displays good use of initiative and follow through to completion
Has a high level of attention to detail and delivers high quality results
Has an understanding of the culture of Investment Banking and the Corporate Bank
Is a team player who can build networks and work in partnership. Solution-orientated
Is driven and can manage expectations through communicating proactively and often across different hierarchies
Can quickly grasp the political landscape and key people within the organization
Has potential to act as a role model to their peers e.g. lead by example
Languages: English required