Senior Business Analyst - CRM

Are you passionate about CRM? At Swedbank you have the opportunity to enhance and implement the vision set for the Sales & Service area within CRM. We make great impact in the daily life of our customers and advisors in a smart and efficient way.
In Swedbank you have the opportunity to:
- Become a member of a diverse, collaborative tight and skilled IT team where you will participate in building competence and relationships with your team colleagues and stakeholders
- Contribute to the development and implementation of Swedbank’s vision and strategic direction
- Together with a cross functional team, stakeholders, and other product owners, find solutions and to understand end user needs for how our products and services are offered in different channels in personalized and optimized way, so our customers are able to fulfil their needs in an easier and efficient way
- Develop your skills and career in Swedbank and be interested in aspiring to the role as APO, Agile Product Owner.




What is needed in this role:
- Passionate about digitalization and truly believe that success is something we build together
- Excellent team player with great communication skills with a drive to collaborate cross borders and in virtual team
- Experience in analysing, documenting requirements, business needs and testing solutions; assuring the quality of the deliveries
- Experience in SDLC lifecycle, with special focus on problem identification and conceptualization stage
- Experience in Pega platform, CRM domain and BFS are valuable but not mandatory
- Knowledge in data analysis and able to contribute to fun brainstorming and product vision part
- Working experience in Agile Scrum or SAFe and ability to drive and contribute to the agile process
- Bachelor’s or master’s degree in a related field or equivalent
- Ability to inspire, engage and communicate value
- Problem solver with a positive can-do attitude
- Fluent in English, both written and oral
- A work permit in Sweden is required




At Swedbank we believe that people are our core strength. Our culture is built on respect, inclusion and openness. We support the continuous development and enable you to take the lead in your career and find inspiring challenges. We take care of your well-being by providing a sustainable and flexible working environment. As an employee, you will be part of the Group performance program, offered a company pension plan, optional health insurance, as well as other benefits. We are guided by our values: Open, Simple and Caring. It’s all about delivering a positive and unique experience for our customers through collaboration and teamwork - together we make a difference.

Join our team and...
be a part of an international diversity team of professionals, who are jointly delivering values to our customer and advisors. In this team there is a very strong collaboration and a friendly atmosphere. As a manager I think a good work-life balance and ability to have fun at work are the key factors to be successful." Camilla Engberg, your future manager

We look forward to receiving your application by 31.08.2022.
Location: Stockholm, Sundbyberg

Contacts

Recruiting manager: Camilla Engberg +46 70 247 14 44

SACO: Camilla Ivarsson, +46 8 58 59 44 37

Finansförbundet: Jonas Nyström, +46 706 745 736

We want to inform you that the selection process may begin after the summer holidays.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability - everybody is welcome.