Senior Developer, Salesforce Team – Solna/Copenhagen

Are you a senior Salesforce Developer with experience in Salesforce Service Cloud application that likes to drive the technical foundation and create solutions, content, and processes? Join us in improving the CRM solution at PostNord.

Join us

With us, you are met by an open and warm work environment. Here we are constantly working to learn and improve, sharing and learning by mistake is an important part of our culture. Inclusion is important to us and we trust one another.

You will therefore be part of a workplace with great diversity, which contributes to better results for the business. We work agile in a DevOps culture. The teams are the backbone of our organization and are self-governing, which means great opportunities to influence solution and working methods. The team seeking your knowledge is the Salesforce Team.  

Job duties


You will be working in a development team full of experts in various areas of our Nordic Salesforce solution, contributing to ensure that the requirements to Salesforce are being met, both today and in the future. We want to strengthen the Experience Service Cloud, and this will be your primary work area.  

As a developer you will work closely with your Product Owner, Tech lead and customers to discuss ideas. Then collaborate with teams from design and implementation perspective.  

You will, among other things:

- be responsible for building new features/components,
- present and demo the features for customers and
- handle the lifecycle management from beginning to end.  

We are looking for you who have

- A minimum of 5 years of Salesforce Service Cloud application development/configuration experience.
- Experience in setting up knowledge base, Embedded Chat, Omni Channel is required.
- Experience in setting up Social Studio or Digital Engagement Channels.
- Experience in SFDC APIs, SOSL, SOQL, SOAP or REST based web services.
- Good to have experience with Embedded Service SDK for Mobile.
- Hands on experience with Apex programming and Lightning web components coding.
- Relevant Salesforce certifications. 
- Ability to work and deliver creatively and analytically in a problem-solving environment. 
- Experience working with business process and development teams to design. 
- Experience in writing solution and technical documents. 
- Experience working in agile environment. 

Since you will be working close with several different stakeholders in an international organization you need to have strong verbal and written communication skills in English. Any knowledge of a Scandinavian language is an advantage, but not a requirement. 

The important thing is that you are a quick learner, have a passion to deliver value and are welcoming new and exciting challenges. We believe that you have experience as a Salesforce developer, and have a structured, analytical and solution minded approach.  

We offer you

- To work with a great team with highly skilled and engaged colleagues on a Nordic solution. 
- A job where the value of what you deliver is important to a large number of internal users from both Sales department and Customer Service. 
- Work in a Nordic and dynamic environment.
- Wellness allowance
- A Culture that promotes work life balance - Hybrid workplace with flexible working hours.
- Employee benefits through PostNord’s own personnel foundation https://www.postnordplus.com/
- Great occupational pension terms.
- Great development opportunities and a continuous learning culture.
- Employment in Stockholm or Copenhagen.
- Generous vacation agreement.

We make everyday life easier

PostNord is the leading supplier of communication and logistics solutions to, from, and within the Nordic region. We ensure the provision of a postal service to households and businesses in Sweden and Denmark. We aim to make everyday life easier and more sustainable for everyone who lives and works in the Nordic region.
We are accountable, brave and committed, effectively leading change regardless if we lead our self or others. We emphasize teamwork, sincerity and positive relationships in the workplace. We build on our success and learn from both colleagues and mistakes. People with different backgrounds work with us. You will therefore be part of a workplace with great diversity, which contributes to better results for the business. Visit us at https://www.postnord.com/

Apply

We look forward to receive your application! If you have any questions or concerns, you are welcome to contact the recruiting Manager mailto:Lars.gorm.christensen@postnord.com.

For union representatives i Sweden, please visit: https://www.postnord.com/sv/karriar/kontakt/facklig-kontakt

We are looking forward to hear from you! 

#LI-Hybrid
#LI-Onsite