Senior first line support for Tavana IT - Malmö

Do you have passion for IT and driven to help others in a service role? Then you could be the one that we at Tavana IT are looking for!

This role as a support technician gives you a broad and valuable foundation in IT and a good start to develop within the industry. You will be stationed at one of our clients in central Malmö, where you will work in a large corporate environment with speed and lots of development/career opportunities. Take the chance to take the next step in your career as a support technician with us at Tavana IT!

TASKS
- Solve incoming tickets through our Jira Service Desk independent and in a professional way. Tickets included everything from a password reset til a computer repair.
- Provide on site support and troubleshooting within Windows clients, hardware &
software.
- Upgrade and rebuild Windows clients when needed.
- Execute the onboarding & offboarding, including setting up PCs and user accounts for
new hires.
- Managing procurement for the Malmö location.
- Create documentation of your solutions in our internal database.
- Maintain meeting rooms and making sure they’re running as intended and providing a
smooth user experience.
- Handle purchases of hardware and software as well as license management.

WHO WE ARE LOOKING FOR
- We prefer that you have 2+ years of IT experience, a plus if it’s prior experience of working in a Game Development Studio.
- Previous experience working with Active Directory & Google Workspace.
- Passionate about technology and gaming and have an interest in what’s happening on
the market.

WHO YOU ARE
- Fluent in English, the company language, both written and verbal communication.
Swedish is a plus but not a must.
- Positive, engaged and down to earth.
- A team player and able to work constructively across functions.
- A pragmatic, unpretentious problem solver with strong communication skills
- Ability to work independently and find your own solutions and create documentation to share the knowledge you have gained.
- Capable of finding solutions to new problems and solve them quick, independently and efficiently

INFORMATION
Location: Malmö

Position: Full-time 100%

Salary: Based on agreement

SOUNDS INTERESTING?
Then we welcome you to apply to us as soon as possible as we handle applications on an ongoing basis. Submit your CV to us via "Send application".

If you have questions about the position, who Tavana is or the consultant role, you are welcome to send an email to info@tavana.se. Please note that we do not accept applications via email.

We look forward to receiving your application!