Senior Global Care Business Partner

In Maersk we are on a mission to become The Global Integrator of container logistics by connecting and simplifying our customers’ supply chains. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.
We offer
No matter your dreams and ambitions, Maersk offers exciting career opportunities in a truly international working environment. Maersk employees represent an expansive cross-section of modern professionals. Our employees include Engineers, Geologists, Logistics, IT, Legal and HR specialists, Maritime Officers, Seafarers and administrative staff, to name just some. At Maersk, we make it our business to make sure that people with the right combination of experience, energy and ambition are given the opportunity to advance and develop throughout their careers.
At Maersk we are diverse in every sense of the word. Diverse in our logistics and supply chain solutions, in the countries in which we operate, and diverse in the many people we employ. We see diversity as a great strength and our continued goal. We believe that a diverse workplace is better for our customers, for our business, and for our employees.
Key responsibilities
You will have the End to End Customer ownership of operational execution of your assigned client taking the full service delivery in to account of the Maersk product portfolio
Drive Account Management / Program management and be a Strategic partner to the Key client commercial program
Work with Key client team on potential business prospects and feasibility
Customer relation Management and own the relationship with counterpart at the key client side
Lead the Operational executional team globally and make sure seamless delivery
Customer communication and internal alignment with all Customer Experience organization
Face of Maersk at customer side and represent Maersk from Operational/executional side on all reviews like Tenders negotiation etc.
Contract Compliance & Responsible to make sure what is sold is delivered
Ownership of customer agreed matrices and KPIs
Drive Continuous improvement and Operational excellence

We are looking for
The ideal candidate is a service minded team player with a commercial mindset, result-driven and enjoy challenges. You have excellent communication skills and genuinely appreciate the interaction with other people. You are able to take on multiple tasks with a sense of urgency and strive to deliver excellence in the details. We value the ability to identify improvement areas, take actions and initiate appropriate solutions.
Commercial experience (from sales or customer service)
Experience from transport industry/shipping
Holistic understanding of the entire supply chain management
Manage without authority – manage teamwork among colleagues within/outside own cluster or function
Capability of taking up discussion with senior-management and Key Client Management
Great communication skills (verbal and written) – in English and one of Scandinavian languages (Swedish, Danish, Norwegian) will be an advantage