Senior IT Operation Specialist (Actimize)

Nordea is a leading Nordic universal bank. We are helping our customers realise their dreams and aspirations – and we have done that for 200 years. We want to make a real difference for our customers and the communities where we operate – by being a strong and personal financial partner.

Job ID: 220
In Application Maintenance, we are part of the “run the bank” organization. We make sure that the applications and IT services work today and continue to work in the future.
We are looking for Senior IT Operation Specialist (Actimize) to join the Application Maintenance Group Functions team in Poland.
In Nordea, we’re harnessing the power of technology to reinvent the future of banking. A tech revolution is underway – and you can make an impact. Though we’re a Nordic bank, we’re also one of the largest IT employers in Tricity and Warsaw. Working with international teams in an inspiring working environment, you’ll have lots of opportunities to expand your skills and advance your career.

About this opportunity
You will play a valuable role in supporting the enterprise risk management solutions. With BizDevOps mindset you will be working closely with business and development in the Nordics, Poland and India.
What you will be doing:
* You will be practicing BizDevOps, collaborating closely with business, development and other stakeholders
* You will automate operations and drive continual service improvement, based on application performance
* You will be monitoring processes, analyzing data flows and running scripts  to ensure service availability
* You will handle IT operations in line with ITIL best practices, including incident and problem management
* You will be responsible for all aspects of IT service delivery provided by application support team

The role is based in Gdańsk; Copenhagen; Stockholm; Warszawa.

Who you are
Collaboration. Ownership. Passion, Courage. These are the values that guide us in being at our best – and that we imagine you share with us.
We expect the ideal candidate to have:
* IT service management experience following incident and problem management in ITIL framework
* Experience working within 2nd line technical support and BizDevOps setup using Agile methods
* Understanding data management technologies and business intelligence tools and processes
* Strong communication and interpersonal skills, fluent in English, verbally and in writing
* International exposure, working in multicultural environment with multiple vendors

Your experience and background:
* Expert in JavaScript, HTML, CSS and will be trained in Actimize
* Previous experience working with Actimize software (RCM, AIS) is good to have
* Batch scripting, power shell and Oracle SQL coding are also welcomed, and Data-Stage will be an asset

On a personal level, you are an easily approachable person who wants to work efficiently and likes interacting with different stakeholders. You carry a positive attitude!
If this sounds like you, get in touch!
Next steps

Submit your application no later than 30/06/2022.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
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