Senior IT Operations Specialist

Nordea is a leading Nordic universal bank. We are helping our customers realise their dreams and aspirations – and we have done that for 200 years. We want to make a real difference for our customers and the communities where we operate – by being a strong and personal financial partner.

Job ID: 12142 

Would you like to work in an international team of IT professionals with a long experience in enterprise file transfer services and business processes? We are now looking for a Senior IT Operations Specialist to manage and develop our B2B integration platform, working closely with other IT teams and business stakeholders.    

At Nordea, we know our customers’ needs are changing – and we’re deeply committed to meeting them with the financial solutions of tomorrow. We’re creating an agile environment where we’re harnessing the power of technology – one where you can make an impact. So bring your skills, ideas and unique background. With us, you’ll find plenty of opportunities to grow and make your mark on something bigger.  

About this opportunity

Welcome to the E-Bridge team. We add value by providing file transfer services for our corporate customers and internal partners. As a Senior IT Operations Specialist, you’ll play a valuable role in providing high quality, business critical and reliable service.

What you’ll be doing:
* Operating, maintaining and improving our primary B2B integration platform.
* Continuously improving the monitoring of the technical platform as well as data flows.
* Capacity and performance management.
* Automate manual operations.
* Handling incidents and participating in problem investigations.
* Acting as the 3rd line support and the escalation point to the vendor.
* Working closely with our developers adopting DevOps practices.
* Onboarding of new B2B partners or internal systems, doing technical assessments and configuration changes.


The role is based in Gdańsk or Stockholm. 

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you are:
* Self-driven, communicative, team player with good understanding of critical enterprise environments and importance of operational stability.
* Able to stay calm, focused and work rational under pressure.


Your experience and background: 
* Experience with SEEBURGER Business Integration Suite.
* Technical knowledge and experience of communication and file transfer protocols: SFTP, FTPS, HTTPS.
* Knowledge of digital certificates and file/message integrity.
* Linux skills.
* Scripting and automation skills e.g. bash, Python, Ansible.
* Monitoring skills e.g. Splunk, Grafana.
* Good understanding of distributed systems.
* Understanding of databases and basic SQL skills.
* Experience of B2B integration.


Additional skills that would be an advantage: 
* Experience with Splunk, AppDynamics, Jira, Confluence, Git/Bitbucket, Bamboo.
* Knowledge about file messages/filetypes used in banking sector.
* Knowledge about additional protocols:  SWIFT, MQ.
* Knowledge about Webservices.

If this sounds like you, get in touch!
Next steps

Submit your application no later than 10/09/2022. For more information, you’re welcome to contact Darko Delinac, darko.delinac@nordea.com.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
Only for candidates in Sweden - for union information, please contact Finansförbundet at finansforbundet@nordea.com or SACO at SacoNordea@nordea.com
Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.