Senior Manager Aftermarket ESS

We are searching for a Senior Manager Aftermarket ESS to join us in our mission to contribute to a greener future. The role is a part of our Aftermarket organization based in Stockholm.
Northvolt Systems is launching a new Energy Storage System business area, including new products, market leading global customers and large investments in a new manufacturing site in Poland.
In this role, you will be reporting to the Aftermarket director with responsibility to manage and drive activities needed to develop and implement Aftermarket strategies in the new business area.
Key responsibilities include but are not limited to:
In cooperation with key customers develop and implement an efficient and optimized ESS service business, with profitable service offerings
Be the ESS lead within the Aftermarket organization, towards customers and internal projects
Support the development of:
Warranty /Extended warranty process and requirements
Service contracts
Spare part process
Digital services and tools
Service operations footprint and process

The person we are looking for is driven, caring and structured. You thrive by leading others and work towards common goals. You are used to a high paced work environment and got good time management skills. Qualities that we cherish are flexibility, sense of quality, friendliness, motivation to take on new challenges, grit and a sense of humor.
Northvolt is an equal opportunity employer. We're a diverse group of individuals, united by a common mission, who recognize that while our actions as individuals have a role to play in driving Northvolt towards its goals, we always seek to move forward as a team. We offer you an open and welcoming atmosphere where we win as a team – and fail as a team. Northvolt is growing at the speed of light and we are a strong believer in internal career development. For us it’s important to look at your skills and potential, please refrain form including your picture and age with your application to help us with this.
Apply with CV in English or your complete LinkedIn profile.
Full time employment, fixed salary.
Planned starting date is asap.
Skills & Requirements
We believe that you have :
Experiences from After sales, Aftermarket or Service operations in Energy Storage Systems or Grid solutions
Preferred experience within the renewable energy field, batteries or power systems.
Demonstrated strategic way of thinking about business, product, and technical challenges
Outstanding customer relationship management experience and collaboration skills
Experienced in multicultural work environments

Bonus points for:
Passionate about creating structure and organization
Excellent collaboration and communication skills
Strong analytical and critical skills
Solution oriented
Bold when making crucial decisions