Senior Manager Business Operations

At Jeppesen Crew & Fleet we create amazing software that helps millions of passengers around the world to safely and efficiently reach their destinations. Look up in the skies and you will see a quarter of a million crew members on thousands of aircrafts flying schedules produced by our software.

We are best in the world at what we do and we are the preferred choice for the world?s premiere airlines such as Lufthansa, Delta Airlines, Qatar Airways, SAS and many more.

We strive to continuously improve. We are on a never-ending journey to being an even more agile, lean and dynamic organization. Our employees are the heart and soul of this transformation and the role of the leadership team is to support them in any way possible. We want to further strengthen our software development leadership team with a colleague who will add a new dimension to the team with their experience, insight, inspiration and motivation.

You will work in a one-of-a-kind software development organization with fascinating solutions that make a difference for real people all around the world and at every second of the day. You will be surrounded by extremely smart and talented colleagues who will be up for any challenge.

As our Business Operations Manager you will play a key role in ensuring that we retain our position as a world-class software development company. This will include evaluating key processes and best practices across Jeppesen as well as our parent company, Boeing and the software industry.

You´ll need to demonstrate a relentless pursuit of excellence and a strong desire to never settle for second best. You will be continuously searching for ways to improve and initiating change efforts where appropriate. As a leader we?ll expect you to drive some of these change efforts yourself. The Business Operations Manager is a member of the software development leadership team. Here you will work together with the managers responsible for our software teams and release management. You should be prepared to challenge them as well as yourself on a daily basis.

Initially you will build and then manage a small, focused team. This team will be responsible for ensuring alignment of key processes and practices with Jeppesen and Boeing standards as well as overseeing and coordinating KPI reporting to multiple stakeholders.

You have a strong passion for software development and delivering value to customers. This is a senior position and therefore you bring along with you at least eight years of project or program management experience, preferably from scaled agile projects or other large-scale projects. You have worked with Agile and LEAN methodologies and have experience in driving change projects. In addition, you preferably have at least two or more years of line management experience. You are strong-minded, goal-oriented and like to challenge status quo. You will chart the course, set high expectations, inspire others, find a way and deliver results.


We look forward to your application before August 17, 2015. Please note that we will be on vacation until August 10 and will not be able to answer questions about this position until then. After August 10, please contact Mia Hultman, mia.hultman@jeppesen.com or at +46 31 71 93 405 for any questions.

Please note that we do NOT accept applications through the above contact details.