Senior Pricing Analyst

About Us
We love pets - which is why we’re on a mission to make the world a better place for pets and their parents. We offer pet insurance policies with generous pet health benefits that are designed with their needs in mind. We’ve helped over half a million pets stay happy and healthy since 2017 - and many more customers throughout the world are joining us every day. We’ve won numerous awards, have offices in the USA, UK, and Sweden - and we now employ over 400 people globally.
Award-winning, innovative technology and exceptional customer service are at the heart of our offer: our “Complete” policy ranks top of the Which? cat and dog insurance Best Buy tables. (December 2021) We've also been voted the Pet Insurance Provider Of The Year in the Moneyfacts Consumer Awards (2021) - and we’ve received over 21,000 5-star Feefo reviews in the past 12 months.
We’re proud to be driving unprecedented change in insurance and have doubled our revenues annually for the last 4 years with more ambitious growth still to come. Our latest Series D funding round was $350m which values us at over $2bn.
Our company is fast-moving, respectful, fun-loving and (most importantly) passionate about pets and their wellbeing. We think big and we can only do that if we have a wonderful array of different people who are able to bring their whole selves to work every day. Throughout our business you'll meet people who think differently, aim for impact and love to try new things. Want to join our pack? Join us. Love every moment. Love ManyPets.
About the Opportunity
We take great pride in offering amazing cover for customers – coupling best in class customer service with competitive pricing for our products. We’re looking to grow our inhouse Actuarial team in Sweden by bring in someone to champion the development of our pricing function at a local level.
You’ll play a big part in supporting the development of our book, while working closely with our global Actuarial and Risk team to support us in meeting our loss ratio targets. You’ll bring impact to our customers from day one by creating responsive control of our pricing – innovating our approach as we scale-up in Sweden. You’ll have plenty of scope to partner with our Product and Partnership teams on both commercial and loss ratio initiatives – plus you’ll get close to our Claims, Engineering and Marketing teams when developing the products our customers love.
We’re looking for someone who is motivated by both the opportunities and challenges we face in our expanding sector. No two days will be the same and we can promise plenty of scope to learn from peers across our global business – plus scope to bring your new ideas to life!
Your Focus
Oversee and own day-to-day pricing activity across all ManyPets product lines in Sweden.
Develop our local market pricing strategy and roadmap, which identifies the direction which will add further commercial and customer value.
Accountable for Swedish pricing and ensuring we maintain loss ratios within tolerances acceptable to our underwriters.
Own our local market competitor analysis and feed your insight into rate changes:
Identify and monitor local trends in the pet insurance market.
Work with Marketing, Insurance Product, Product, Data Science, and the Underwriting Guild teams to improve our conversion through all channels
Create pricing models with a focus on modelling and flexibility - automating (and moderating) pricing models as needed.
Review and define classifications using clustering techniques.
Make recommendations for price changes and react to pricing events.
Optimise lifetime value, net promoter score, new business, and renewal pricing.
Enhance our renewal rates by partnering with other teams to launch new strategies and approaches.
Create and own transparent reporting and management information for Pricing:
Analysis of product changes and emerging trends.
Retention and performance of our renewal business.
Own reporting and documentation for management and relevant guilds of practise.
Manage deadlines and delivery any projects run through external consultants.
Work with deployment and price testing team to ensure price accuracy and the development of our own systems

What Leads to Success
Here are some of the individual skills we know will enable you to succeed in this position. If you don’t tick every box - don't worry, we can support you in both your personal and professional development:
You're customer-centric and can view what you do through customer’s eyes - while remaining commercially astute.
One of your biggest strengths is being able to work across multiple projects at the same time - and changing course quickly if necessary.
You’ll have a keen sense of honesty and fairness which drives your decision making.
You're the sort of person who is highly analytical and who enjoys translating complex ideas into something everyone can understand.
You set objectives based on data, monitor the results of your actions, and adjust accordingly.
You share the load with others – contributing and bringing energy to projects and workstreams.

What We’re Looking For
You bring a clear understanding of the principles underpinning insurance pricing.
You’ll have worked in personal lines insurance before and have experience from within the Swedish market.
You know and understand trends and best practice in direct-to-consumer insurance markets, like ours.
You’ve got an excellent knowledge of pricing tools such as SQL, Akur8, Emblem, Radar, SAS, R or Python
You have a keen interest in data science, statistical modelling, and product innovation.
Owing to the nature of the role, we will need you to have a degree-level qualification (or equivalent) in Mathematics, Science, Engineering - or a related degree.
Pet insurance experience would be an advantage, but not essential.