Senior Process Application Specialist – Sales Force Efficiency & Enablement

To support Mölnlycke's next level of growth, we are now accelerating our value creation leveraging digitalization with new technologies, data and a New IT organization. Increased customer focus, enhanced business collaboration, adoption of a new DevOps operating model with end-to-end ownership of solutions as well as investment in our people to strengthen capabilities will be critical in building the New IT organization. As part of the New IT you will be empowered to make a true difference, not only for Mölnlycke, but also for patients and health care professionals across the globe.
We are now recruiting for a Senior Process Application Specialist – Sales Force Efficiency & Enablement to join the Global IT team at Mölnlycke. This position will preferably be situated in one of our regional hubs in UK, USA, Germany, France or the HQ in Gothenburg Sweden.
The Sales Force Efficiency and Enablement team has purpose to drive commercial excellence with efficient digital solutions for global sales force in order to gain competitive advantage.
This role will take the lead in collaborating with business users in multiple markets across the globe to align and improve efficiency in the CRM solution.

Key Accountabilities:
Responsibility to drive and support delivery team’s overall mission with ownership of own and team’s deliveries & performance of solution.
Drive deliveries in collaborates with the delivery team members to deliver on team commitments.
Delivers quality configuration & development work relating to IT-systems in scope. This includes estimation, planning and management of configuration work, development work or other tasks reporting on progress.
Interacts with and constructively challenge users, customers & stakeholder to clarify needs & solution.
Drives development and implementation of the global IT strategy including digital vision & mission and digital technology innovation roadmap.
Actively manages relevant backlog and iterations from a SCRUM perspective. Takes on SCRUM master role when delegated.
Develop and maintain expertise and best practice in relevant area including business processes, technologies, applications and relevant data.


Key Decisions:
Sole decisions
Decisions and prioritizations of development needs within agreed scope.

Shared decisions
Decisions within Solution Delivery Team development scope taken with respective Solution Delivery Lead or Business Owner.
Platform, technology and architecture decisions effecting IT-architecture taken with Domain and/or Enterprise Architect.
Sourcing, licensing and partnerships with suppliers or outside of agreed budget, architecture & IT-strategy taken with IT-Director and/or Service Manager.


Capabilities, Qualifications & Experience:
University Degree in Engineering/Computer Science/Information Technology.
Minimum 5 year’s work experience in IT-solution development including leading development activities.
Experience in Veeva and/or SalesForce as an Administrator and Business Analyst
Ability to work with multiple business resources in global markets
Experience from agile development and DevOps methods including of end-to-end Software Delivery Lifecycle processes.
Experience from applying digital technology creating business effect relevant in area of responsibility.
Technical expertise in relevant platforms & technologies within the area of responsibility.
Demonstrated business acumen and relevant experience of business, customers and/or functional area.
Ability to gain understanding of customers’ business processes and unmet needs, while also managing expectations and scope.
Strong oral and written communication skills, including presentation skills.
Strong interpersonal skills & relations with ability to work effectively with stakeholders in complex organizations.
Ability to develop and present new ideas, concepts, approaches and solutions.
Fluent in English, written and spoken


About Mölnlycke
Mölnlycke is a world-leading medical solutions company. We design and supply solutions to enhance performance at every point of care – from the hospital to the home proven it every day.
We specialise in:
•Wound management: including dressings with Safetac® such as Mepitel® and Mepilex®
•Preventing pressure ulcers: with Mepilex® Border used prophylactically and devices to help turn and re-position patients
•Surgical solutions: including Mölnlycke trays, HiBi® antiseptics and Biogel® surgical gloves
Mölnlycke was founded in 1849. Nowadays our solutions are available in around 100 countries; we’re the number one global provider of advanced wound care and single-use surgical products; and we’re Europe’s largest provider of customised trays. Our headquarters are in Gothenburg, Sweden and we have about 7,800 employees around the world.