Senior Process Expert – 10992

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in securing the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.
Assignment Description:
We are looking for a Senior Process Expert to join our dynamic team.
What you will work on:
Taking responsibility for planning and supporting the development and optimization of IT processes within the organization.
Leading and facilitating process workshops to gather requirements, understand needs, and ensure alignment across stakeholders.
Modeling and designing processes according to the customer’s process framework, with a strong focus on ITSM (IT Service Management) processes.
Documenting process descriptions to ensure clear communication and adherence to established frameworks and guidelines.

What you bring:
Proven experience in facilitating and leading workshops, gathering requirements, and translating them into actionable process improvements.
In-depth knowledge of regulations related to processes and documentation, ensuring compliance in process design and implementation.
Expertise in designing processes using a modeling tool, preferably EA Sparx.
Proficiency in BPMN 2.0 notation for process modeling.
Strong experience in leading process work and managing process development initiatives.
Excellent communication skills, with the ability to interact effectively with various positions within the organization.
A structured, self-motivated, and results-driven mindset.
Fluency in Swedish, both written and spoken, is required.
Desirable: Experience in banking and finance is a plus but not essential.