Senior Project Management Digital EMEA/CRM

Senior Project Manager Digital EMEA/CRM

Volvo Cars Region EMEA (Europe, Middle East and Africa) is the unit within Volvo Car Group responsible for all commercial activities in the EMEA markets, through our National Sales Companies, Importers and Retail Partners. The position will be a part of the EMEA Marketing Team reporting to the Director Digital EMEA. In the Digital department, we work closely with the business development to ensure that we follow the pace of digital business transformation and support markets to leverage on new digital eco-systems like configurator, digital commerce and customer relationship management.

Within the Digital department we are counterpart towards our business development units within Digital at Volvo Global Consumer Experience (GCE) and our markets with aim to support, set the requirements for successful development and implementation but also acting as catalyst for business transformation and achieving business goals. As EMEA is a young organization, 2 years, and Digital was started up 6 months ago we are in a constant change and transformation mode. Our area within Digital is the company's top priority moving forward.

During 2017, Volvo Cars has decided to start up an extensive project within Customer Relationship Management (CRM) with a cross functional setup between Sales/Retail, Marketing and Customer Service. The Senior Project Manager Digital EMEA will be the EMEA key project lead towards the central program, EMEA and market requirement, rollout and future development.

Main responsibilities

* Represent EMEA towards global digital marketing and retail related projects focused on CRM, e-commerce, and digital retail
* Drive the EMEA business specifics needs in the digital development
* Responsible for supporting, elevating and coordinating EMEA markets within the digital area
* Lead EMEA specific digital projects and be a stakeholder in order for the EMEA markets to deliver on strategy and linked projects

Required qualifications

* At least 5-10 years of experience in project management within business and marketing with linkage to customer relationship management (CRM) and/or digital transformation
* Being able to handle a large scope with a new retail and consumer experience platform (CRM platform Microsoft or Salesforce)
* Preferably experience from a similar project, as described above, from a large company
* Excellent understanding of new business development, project management, process development and handling eco-systems and platforms
* Experience from automotive and companies that has done large future proof business projects and experience from change projects linked to digital and CRM is valuable
* Used to work in an international environment
* Fluent in English, both written and spoken

Personal qualities

* Great presentation, collaboration and social skills combined with a capability to get things done, perseverant and careful
* A person that gets excited by driving change within the organization and get stakeholders trust and reliance
* Can combine strategic and tactic skills and enable to find the right level in the counterpart having a good knowledge about trends and change outside work
* An energizer that also knows how to energize him/herself to persist and get going within a busy and exiting job

About Volvo Car Group
The future belongs to those who are empowered by a great idea and have the ability to carry it out. At Volvo Car Group, our vision is clear: "To be the world's most progressive and desired luxury car brand" by simplifying people's lives. We have bold targets when it comes to innovation, sales and customer satisfaction and to make this happen, we need talented people onboard. People with passion, energy, business sense and the drive to innovate. People that want to create the next generation Volvo cars in a global, dynamic and respectful environment. We will support you to reach your full potential. Join us on this exciting journey into the future.

Contact
In this recruitment process we are collaborating with Randstad Professionals. If you have any questions regarding the position you are welcome to contact the responsible recruitment consultant Rebecka Simonsson by e-mail rebecka.simonsson@randstadsourceright.se. Note that applications by e-mail will not be accepted.

Interviews will be held continuously. To apply, please register your profile and attach your application documents via the link below as soon as possible but no later than May 30th, 2017.